Job Description

: Title: Training & Operations Consultant Status: Full time. Permanent Place of work: Expected to visit various P\xc3\xbcr & Simple locations. Expected to travel for extended periods of time for restaurant openings, sometimes out of province. Starting salary: $60,000 / year including vacations, stat holidays and full medical and dental benefits Vacation: 10 business days Hours of work: Expected to work a minimum of 44 hours a week, flexible days and hours. Expected to work at least one weekend a month. Store opening work week: The schedule consists of 7 days of work back to back over the course of three weeks. There is one day off within the 21 days. 5 days off will be recuperated after the completion of the opening. Expenses: Reasonable expenses will be reimbursed by submitting an expense report conforming to the company\xe2\x80\x99s standards. Reports to: Director of Operations The Training & Operations Consultant is the primary liaison between franchised store locations and head office. The Training & Operations Consultant provides leadership and assistance to Franchise Partners in order to achieve company objectives. Utilizing their restaurant operations and business experience as well as industry specific insights, they provide counsel, coaching, assistance and advice to Franchise Partners/operators to positively impact and improve sales, profits, and ensure compliance to the P\xc3\xbcr & Simple operating systems and standards. The Training & Operations Consultant leads restaurant openings and plays a major role in restaurant set-up as well as Franchise Partner and restaurant team training. They share the responsibility in protecting the P\xc3\xbcr & Simple experience and reputation. Duties and Responsibilities \xc2\xb7 Monitor franchise operations within their defined areas to ensure consistent achievement and execution of food safety, quality, hospitality and cleanliness standards. Utilize P\xc3\xbcr & Simple operating systems and standards. \xc2\xb7 Protect the P\xc3\xbcr & Simple\xe2\x80\x99s brand equity and value through ensuring consistent franchise execution and delivery of approved products, procedural compliance, menu compliance, trademark protection and P\xc3\xbcr & Simple\xe2\x80\x99s standards. \xc2\xb7 Plan and conduct working store visits with each Franchise Partner to ensure the continual improvement of quality, hospitality and cleanliness standards, including the monitoring of food product quality. \xc2\xb7 Monitor and ensure total store \xe2\x80\x9cService Excellence\xe2\x80\x9d including hospitality standards; implement corrective action and follow up as required. \xc2\xb7 Determine financial status of each franchise operation; monitors for progress. Provide advice and counsel using approved P\xc3\xbcr & Simple systems and tools for the betterment of the financial health of the franchise operation. Establish sales and operating budget for assigned areas. \xc2\xb7 Design and implement business strategies, plans and procedures, setting comprehensive goals for performance and growth. \xc2\xb7 Determine sales goals, monitor progress and manage prior year comparatives including the monitoring/execution of national and local marketing programs. Responsible for working with the Marketing Team and the Director of Operations on the development of local store marketing plans. \xc2\xb7 Manage store requirements for new products and menu items rollouts/procedures. \xc2\xb7 Establish and effectively manage business partner relationships with/between Franchise Partners, head office team members and vendors. \xc2\xb7 Assist Franchise Partners in executing human resource programs, training plans and coaching as required in order that all restaurants stay current in their execution of the programs. \xc2\xb7 Conduct Franchise Partner and restaurant employee training as needed for restaurant openings and ongoing training initiatives. \xc2\xb7 Effectively and successfully manage P\xc3\xbcr & Simple restaurant openings. \xc2\xb7 Review proper execution of operations (systems/routines) both brand and business compliance touch-points \xc2\xb7 Enhance real/perceived value of brand in current/future guests by supporting Franchise Partners in operational excellences leadership and guidance (ADO\xe2\x80\x99s & store visits for coaching & support). \xc2\xb7 Develop respectful working relationships with all Franchise Partners, trainers and team members. \xc2\xb7 Enhance the P\xc3\xbcr & Simple team culture by developing/maintaining positive relationships. \xc2\xb7 Be a highly motivated team player and facilitate a positive team environment, which will provide VALUE to our Franchise Partners on every store visit. \xc2\xb7 Lead by example and develop team members\xe2\x80\x99 passion to be guest centric. \xc2\xb7 Create an environment and culture that is passionate about providing guest centric experiences and hospitality. \xc2\xb7 Oversee all aspects of the business to ensure all stores are brand compliant. (Reference P\xc3\xbcr & Simple Operations Manual) \xc2\xb7 Assist units with implementation of food cost procedures, forecasting, labor costing, schedule costing and management scheduling. \xc2\xb7 Communicate the directives of P\xc3\xbcr & Simple Restaurants Inc. to Franchise Partners in a clear and supportive manner. \xc2\xb7 Full documentation of all visits using the prescribed Pur & Simple approved forms and processes. \xc2\xb7 Assist in preparing and submitting monthly profit and loss statements. \xc2\xb7 Assist in increasing unit sales and profitability through better processes, training, controls and leadership. \xc2\xb7 Conduct business reviews as required on each location. \xc2\xb7 Follow up on third party audits for brand compliance to ensure full optimization of learnings and follow up of non-compliance. \xc2\xb7 Develop and assist in implementing quarterly action plans with Franchise Partners to grow their businesses. \xc2\xb7 Monitor and/or respond to store complaints and follow up with Franchise Partners to ensure guest satisfaction. \xc2\xb7 Attendance at all head office meetings regarding the operation of P\xc3\xbcr & Simple Restaurants Inc. \xc2\xb7 Attendance and participation in all P\xc3\xbcr & Simple company functions. \xc2\xb7 Assist in new store hiring, training and post opening support. \xc2\xb7 Assist in development of team member incentive programs within the locations and from head office. \xc2\xb7 Comply with the general expectations of conduct of P\xc3\xbcr & Simple Restaurants Inc. Qualifications: \xc2\xb7 3-5 years in a multi-unit role in a full service franchise restaurant environment or other related experience. \xc2\xb7 Previous experience including 2nd level P&L accountability and restaurant management. \xc2\xb7 Previous experience with marketing initiatives, particularly in local store marketing. Skills & Fit: \xc2\xb7 Ability to develop and maintain effective relationships with Franchise Partners and internal partners. \xc2\xb7 Strong analytical skills along with the ability to manage priorities and multiple projects in a fast paced, dynamic environment. \xc2\xb7 Strong trouble shooter with the ability to see implications and provide creative solutions and recommendations. \xc2\xb7 Honesty, integrity and an ability to maintain a high degree of confidentiality. \xc2\xb7 Strong written and verbal communication skills. \xc2\xb7 Proficient in MS Office. \xc2\xb7 Strong organizational and time management skills using Outlook or other scheduling programs. Working conditions \xc2\xb7 Flexible work conditions including some nights and weekends \xc2\xb7 Ability to travel according to needs of the business Company description P\xc3\xbcr & Simple is reinventing the breakfast scene, pushing the envelope with a creative, fresh and P\xc3\xbcr approach to breakfast and lunch favourites using quality ingredients offered at a reasonable price! At P\xc3\xbcr & Simple there is something for everyone! Whether you want a traditional comfort style breakfast or a lighter & healthy delight experience, we can always count on our team to WOW the guests! Job Types: Full-time, Permanent Salary: $60,000.00-$75,000.00 per year Benefits:

• Dental care
• Extended health care

Flexible Language Requirement:

• French not required

Schedule:

• 10 hour shift
• 8 hour shift
• Day shift
• Weekend availability

Supplemental pay types:

• Bonus pay

COVID-19 considerations:
P\xc3\xbcr & Simple follows all Provincial and Municipal COVID-19 recommendations. Work Location: On the road