The typical salary range for this position is $69 800.00 - $104 800.00 annually. The base salary offered will be determined based on the candidate's job-related knowledge, skills, education, experience, and internal equity considerations.
This posting is for an existing 20-month temporary, full-time position.
SUMMARY:
This position is responsible for providing training expertise and organizational development support to the METRO Inc. Ontario Division across all business lines and functions. Its primary focus is on the coordination, delivery, and evaluation of various training and development programs for employees and emerging leaders to support their personal and professional growth.
SPECIFIC RESPONSIBILITIES:
Partner with business stakeholders to assess training needs and establish service delivery plans
Coordinate with other trainers and department colleagues on overall training schedules, resources, and planning
Participate in training event planning and organization of on-site logistics for venues
Deliver training, coaching, or other learning experiences and programs to business partners, including employee groups from offices, distribution centers, retail operations, and pharmacies
Ensure training programs are delivered with a high degree of quality, consistency, and best practices in adult education while adapting learning to specific audience needs and workplace realities
Assess, monitor, and evaluate learning from training and support employee transfer back to the job
Recommend new ideas, tools, and practices for continuous improvement of programs, materials, and training delivery formats
Utilize the company's Learning Management System (LMS) to accurately input data, assign and track training attendance and completion, and compile and review reports
QUALIFICATIONS:
Bachelor's degree or college diploma with a specialty in training, education, human resources, psychology, communications, or other related field
3-5 years' relevant experience including in-person training and facilitation, eLearning, and remote, distance, or virtual session delivery
Advanced teaching, facilitation, and presentation skills, as well as a highly developed sense of accountability and client service
Ability to develop relationships and function independently as well as part of a team
Excellent written and verbal communication skills, including the use of MS Office
Knowledge or experience in instructional design and developing training materials
Continuous learner, adaptable, and has a growth mindset
Strong attention to detail, time management, and project coordination abilities
Some travel is required
Grocery, Retail, or Operations experience is an asset
Experience with LMS/LXP platforms or other learning technologies is an asset
Master's degree or professional certifications are a strong asset
RELATIONSHIPS:
Offices
Stores
Distribution centers
Pharmacy
Vendors/suppliers
Outside training agencies
IND1
The responsibilities and relationships assigned to this role may change as is necessary to achieve Metro's business objectives. Disclosure on Use of Artifical Intelligence in Recruitment: At METRO, we are commited to transparency and fairness in our hiring practices. In compliance with Ontario's Employment Standards Act (Bill 149), we disclose that METRO and certain third-party job boards we use incorporate artificial intelligence (AI) technology to assist in screening, assessing, or selecting applicants for positions. The use of AI helps us efficiently review the large volume of applications we receive, ensuring that every candidate's profile is considered promptly and consistently. This technology supports our goal of providing an equitable and streamlined recruitment experience for all applicants. While AI tools support our recruitment procedures, all decisions throughout the process are made exclusively by METRO's Talent Acquisition team or METRO employees. At no stage does AI determine recruitment outcomes. METRO is committed to providing an inclusive work environment that reflects the communities we serve. The company values, respects and relies on the diversity of backgrounds, experiences, and points of view because it allows us to innovate, make better decisions and better understand our customers. We will consider qualified applications from all walks of life to build the best team. We encourage you to let us know if your current condition requires accommodation in the recruitment process so that we can accommodate you. Please note that we will only contact those whose applications are selected. We respectfully request that agencies do not contact us or send us unsolicited applications.
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