Job Description

Company Description
Arcadis is the world\'s leading company delivering sustainable design, engineering, and consultancy solutions for natural and built assets. We are more than 36,000 people, in over 70 countries, dedicated to improving quality of life. Everyone has an important role to play. With the power of many curious minds, together we can solve the world\xe2\x80\x99s most complex challenges and deliver more impact together.


Arcadis currently has outstanding opportunities for passionate and professional individuals looking to begin an exciting career in Intelligent Transportation Systems (ITS). We currently have full-time, part-time, and casual openings for Traffic Operations Centre (TOC) Operators at the City of Toronto Traffic Operations Centre. The City of Toronto TOC is located at 703 Don Mills Rd North York, ON Role responsibilities: The work involves operating a variety of Intelligent Transportation System (ITS) devices and information systems on a multi-monitor computer workstation to monitor roadways for ongoing traffic incidents along with dispatching and coordinating with First Responders, disseminating traveller information and database entry. The Toronto TOC operates 24/7/365, which involves multiple shift times and holiday workdays are required. Starting pay is $19 hr.

Qualifications
The ideal candidate will have specialized experience and subject matter knowledge of the following though no prior TOC / ITS work experience is required. Qualifications and Experience:

• High school or GED Diploma
• Candidate must have in-depth experience with Windows PCs and proficient in the use of a multi-monitor computer workstation with the ability to quickly enter and manage a real-time data entry database.
• In-depth knowledge of the Toronto geography and roadway network.
• Skills in interpersonal relationships and ability to work well within a diverse group.
• Ability to clearly communicate information over a radio system or network.
• Ability and skillset to use freeway management and other traffic control computer application and technologies such as cameras, variable message signs, sensors, and control devices.
• Be self-motivated with the use of these systems to maintain a situational awareness on the City\'s entire road network.
• Previous experience writing reports, and correspondence considered an asset.
• Ability to coordinate real time activities and priorities.
• Capability to take calls, dispatch on a radio or telephone and otherwise communicate in a clear and concise manner.
• Good organization skills to monitor several systems and events simultaneously.
• Good communications skills to perform tasks such as dispatching City staff and contracted crews for routine and emergency road traffic maintenance activities.
• Ability to use sound judgement while collecting, reviewing, validating, and disseminating road restriction/closure information to the public and always communicate professionally.
• In-depth knowledge of Toronto geography and highway system.

Additional Information
Why Arcadis? We can only achieve our goals when everyone is empowered to be their best. We believe everyone\'s contribution matters. It\xe2\x80\x99s why we are pioneering a skills-based approach, where you can harness your unique experience and expertise to carve your career path and maximize the impact we can make together. You\xe2\x80\x99ll do meaningful work, and no matter what role, you\xe2\x80\x99ll be helping to deliver sustainable solutions for a more prosperous planet. Make your mark, on your career, your colleagues, your clients, your life and the world around you. Together, we can create a lasting legacy. Our Commitment to Equality, Diversity, Inclusion & Belonging: As an Equal Opportunity Employer, we are proud to support the growth and equality of our people through initiatives like our Mentorship Program, Global Women\xe2\x80\x99s Network, and Diversity & Inclusion Council. We welcome applications from all suitably qualified candidates regardless of age, race, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, religion or belief, sex and sexual orientation. As part of Arcadis IBI Group\'s selection process, candidates may be requested to consent to background checks relevant to the role under consideration for, prior to receiving a job offer. These could include: work references, education and credential confirmation, employment verification, identity check, credit report, criminal offence and driver\xe2\x80\x99s license record. Join Arcadis. Create a legacy.
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