Job Description

Now Hiring -Track & Trace (NIGHT SHIFT)

Are you a motivated individual ready to take your career to the next level? Wellington Group of Companies offers an exceptional opportunity to fast-track your professional growth with room for advancement across a variety of roles.

We provide comprehensive logistics solutions to our customers, including Dry and Refrigerated Truckload (FTL/LTL), Intermodal, Ocean Freight, Expedite Services, and Warehousing. To learn more about us, visit www.wellingtongoc.com or connect with us on social media.

At Wellington, we pride ourselves on fostering an industry-leading company culture, resulting in outstanding retention among both our team members and professional drivers. If you're seeking an energetic, competitive, and hardworking environment where passion for success is shared, Wellington Group of Companies is the place for you.

What you need:

Prior Transportation Knowledge

Geographical knowledge (Continental USA, Mexico and Canada)

Experience with Calculating transit times (asset but not required)

Positive & Professional attitude

Self motivated with ability to work with minimal supervision

Strong Organizational and Time Management skills

Strong Communication of English Language (read/write/verbal)

Attention to detail when completing documentation

Strong customer service focus

Ability to adapt to change in a fast-paced environment

Demonstrate good judgement

Ability to problem solve and improve processes

Key Responsibilities:

Tracking and Tracing (Exceed customer on-time pick-up and delivery expectations; proactive analysis to prevent service failures)

Customer Relationship (Consistent and professional communications; effective, prompt and courteous communications with respect to difficult situations, relaying service failures, etc.)

Carrier Relationship (Productive carrier relationship development, AP Discrepancy resolution, cover loads, handling and management of difficult situations, etc.)

Order Entry/Contracting (inputting freight details to facilitate the movement of our customer's freight)

Coordinate and monitor shipment bookings with Wellington offices and other services providers including carriers and freight forwarders.

Confirm, monitor, verify accuracy of shipments picked up from various client locations (identify delays, discrepancies or issues that may arise during transit and take proactive measures to find resolutions)

Continued education regarding legislation, compliance and regulation standards

Enter shipment details into Fleet Management System

Arrange pick-up of shipments from and to the USA as well as within Canada.

Follow-up on shipments ready date, shipment status and communicate with carriers, client customers and third-party service providers

Customer communication: monitor all steps of shipment through to delivery; obtain POD copies for all shipments and update the customer, communicate updates in a courteous manner,

Continuous Improvement: evaluate and improve tracking and tracing processes, systems and procedure to enhance efficiency, accuracy and reliability

Commitment to Quality Assurance: follow principles of GMP and QMS relevant to job responsibilities.

What we provide:

Permanent Full Time Position

4 on 4 off shift (8PM to 8AM)

Bi-weekly pay/Direct Deposit

Annual Performance Reviews

Benefits (after 90 days of employment/company pays 50% of monthly premium)

Excellent company culture with group events and a positive vibe.

Opportunity for growth and succession within our organization

Wellington Group of Companies is an equal-opportunity employer dedicated to fostering a diverse and inclusive workplace. We strongly encourage applications from all qualified individuals, including women, members of visible minorities, Indigenous peoples, persons with disabilities, and members of the LGBTQ2+ community.

If you require accommodations at any stage of the recruitment process, please contact HR@wellingtonmotorfreight.com We are committed to providing an accessible and supportive experience for every applicant.

Job Types: Full-time, Permanent

Pay: $45,000.00-$52,000.00 per year

Additional pay:

Bonus pay Overtime pay
Benefits:

Casual dress Company events Dental care Extended health care Life insurance On-site parking Paid time off Vision care
Flexible language requirement:

French not required
Schedule:

12 hour shift Evening shift Monday to Friday Night shift Weekends as needed
Ability to commute/relocate:

Guelph, ON: reliably commute or plan to relocate before starting work (preferred)
Application question(s):

This is a Night Shift - are you okay with an 8pm start time?
Experience:

Transportation: 3 years (preferred)
Work Location: In person