Job Description

Job Summary

The primary objective of the Tournament Coordinator is to manage and execute world-class hockey tournaments at Capital Sports Management Inc. (CSMI) managed facilities. The successful candidate will be responsible for supervising 30+ staff and volunteers during each tournament run by Capital Sports Management Inc, and ensuring excellence in all areas of event execution. This role will often feature a Thursday through Monday work week, meaning having an ability to work weekends and holidays is a must.

This position will be based out of the Richcraft Sensplex (East Ottawa), with secondary responsibilities at the Bell Sensplex (West Ottawa).

Main Responsibilities

Related Duties:

Event coordination for world-class youth and adult hockey tournaments, including but not limited to all recruitment, marketing, prize coordination, staffing, and event execution/supervision, all as per event budgets Preparation & distribution of thoughtful tournament schedules for events of all sizes Dealing with players, coaches, hockey executives on a regular basis and as specific issues arise Manage relationships with key stakeholders; including host minor hockey association coaches and executives, corporate tournament clients, and other partners Manage content of tournament websites and ensure all information is kept accurate and up to date Pre and post event communication (written and oral) with all clients/teams, including phone, email and in-person Execute tournament marketing plans and assist with the development of these plans Ensure all tournaments meet or exceed registration targets using a creative, hard-working, whatever it takesapproach. Manage tournament social media accounts Listen, use proper judgment and oversee supplementary discipline with tournament participants while ensuring the rules & regulations of all governing bodies are followed with 100% accuracy; consulting minor hockey executives and other tournament committee members as required Ensure all tournaments are run with the highest possible level of competitive balance & fairness and are run to the highest possible standard reflective of the Ottawa Senators & Sensplex brand Ensure relevant information is communicated accurately and timely to all event participants Maintain event files for game sheets, waivers, and other collateral tournament materials Prepare event and maintain files for back-up of all event-related revenues and expenses Prepare frequent cash-reconciliations (for tournament entry fees) as required before, during and after each event Maintain database of all tournament contacts using MS Excel Hire, train, supervise and coach part-time tournament staff, coop students/interns & volunteers to achieve maximize results Ensure all policies & procedures as outlined by the sanctioning body of each tournament are followed with 100% accuracy Serve on interdepartmental committees as requested or required Occasionally assist with the execution, planning or marketing of CSMI run leagues & programs Dealing with difficult people on a regular basis Responsible for following policies & procedures set out by the Director of Hockey Programs, Manager of Team Programs and the Senators Sports & Entertainment group of companies, and for ensuring all part-time staff do the same Other duties as requested by the Manager of Team Programs

Health & Safety Responsibilities and Accountabilities

Responsible for ensuring that all areas covered by Occupational Health & Safety Act (OHSA) are adhered to by themselves and Staff specifically:


Working in compliance with the provisions of the OHSA, regulations and internal policies and procedures as well as the staff they are supervising. Using or wearing protective equipment, devises or clothing when required and ensure staff are. Reporting any missing or defective equipment or protective device which could endanger himself or herself or another team member to the Director of Operations Reporting any contravention of the OHSA, regulations or Senators Sports & Entertainment policies and procedures to Director of Operations Having good knowledge of the company's emergency evacuation policies

Requirements

University Degree or College Diploma in a sports, business, or communications related field Must be fully knowledgeable with the rules of hockey (experience as a hockey player, hockey coach, or hockey referee required) Excellent written and oral communication skills (written communication competency test may be required during application process) Bilingual (French & English) an asset Minimum of 2 years customer service experience (education in this area is an asset) Previous experience in event planning / management Must be proficient with MS Office applications (Excel, Word, Outlook) with special emphasis on MS Excel Must be a team player Very strong work ethic Ability to work under pressure situations and deal with difficult people on a regular basis Ability to meet tight deadlines Must hold a valid driver's license and have own means of transportation

Must be available to work some evenings, many weekends and some holidays

We would like to thank all applicants for applying; however, only those applicants selected for an interview will be contacted. Applications received will be maintained on file for a period of 6 months and may be referenced for future staffing requirements.




Senators Sports & Entertainment supports the goals of Ontario Regulation 191/11 - Integrated Accessibility Standards and is pleased to accommodate applicants who have a disability during the recruitment process. Please inform the Human Resources Department at 613-599-0250 if you require disability-related accommodation in order to participate in the recruitment process.




SSE is committed to building an inclusive process that respects the dignity and independence of people with disabilities.