Job Description

Our company is searching for a skilled and self-motivated Tour Operator to join our team. An ideal candidate will have strong interpersonal skills and the ability to work well with others. The Tour Operator will work closely with various suppliers\xe2\x80\x94from hotels and restaurants to transportation companies and local guides\xe2\x80\x94to ensure that our clients have an enjoyable and memorable experience. This job will not only be responsible for planning trips but also be involved in marketing our services to potential clients, including creating brochures or other promotional materials and developing our company website. Responsibilities:

• Negotiating with hotels, restaurants, transportation providers, and other businesses to secure the best possible rates
• Coordinating all aspects of group travel, including booking hotels, flights, rental cars, excursions, entertainment, and activities
• Scheduling and managing sightseeing trips, adventure tours, and other activities for groups
• Developing, managing and reviewing all tour operating documents to ensure that all details are correct before finalizing arrangements
• Communicating with clients and providing them with information about travel plans and activities
• Providing information about hotels, restaurants, entertainment options, and other travel-related topics

Key Skills:

• Excellent communication and teamwork skills
• Excellent customer service skills
• Proven problem resolution skills and the ability to effectively multi-task
• Strong computer skills, including MS Office, brochure design and social media
• Ability to meet and maintain required performance standards
• Priority will be given to candidates bilingual in English and Mandarin / Cantonese

Experience Required:

• A secondary school diploma is required
• A university degree or college diploma in tourism is an asset
• Eligible to work in Canada
• Previous management and tourism experience is a plus

Job Types: Full-time, Permanent Benefits:

• Casual dress
• Dental care
• Extended health care
• Vision care

Flexible Language Requirement:

• French not required

Schedule:

• 8 hour shift

Ability to commute/relocate:

• Calgary, AB: reliably commute or plan to relocate before starting work (required)

Experience:

• Customer service: 1 year (required)

Language:

• Mandarin or Cantonese (required)

Work Location: One location