Job Description

Tour Guide / Event Host - Recreation Technician I Up to 5 temporary part time positions
Job Number : 45840


The City of Edmonton is currently recruiting energetic, charismatic, individuals who value strong customer service to work as a Tour Guide / Event Host with the Civic Events & Festivals Section. As a Tour Guide, you will be facilitating tours at City Hall to a range of audiences that could include school children, English language learners, senior citizens, visitors to the City, etc. Other tour components involve assisting with City Hall School activities and conducting mock council sessions. As an Event Host you will be assisting with a range of events at a variety of locations around the City such as Sir Winston Churchill Square, City Hall, Heritage Amphitheatre (under rehabilitation until Winter 2025/26), City of Edmonton Parks, etc. Events may include parades, large festivals, runs/walks, concerts and smaller events. Specific accountabilities include:

• Conduct tours and mock council sessions
• Assist and lead specific City Hall School activities
• Ensure the tour information meets the expectations and needs of the specific participants
• Contribute to program development intended to encourage participation
• Perform administrative tasks before tour groups arrive and after their departure
• Practice visitor conduct and safety protocols
• Support management and act as a resource for festivals and events
• Guide and instruct user groups by providing access to facility amenities and services
• Provide minor ground maintenance and cleanup activities
• Monitor events to ensure compliance to policies and procedures for safety and security of participants, volunteers and staff
• Travel to various locations throughout Edmonton
• Other relevant duties as assigned

Qualifications:

• Completion of the 12th Grade or equivalent
• Experience working with the general public, groups, children, and other attendees in educational, recreational or cultural programs
• Experience in leading, organizing, instructing and supervising group activities in accordance with designated program requirements
• Knowledge of Edmonton\xe2\x80\x99s history and municipal government is an asset
• Experience in engaging an audience with effective public speaking skills
• Strong communication, organizational, and time management skills
• Ability to speak a second language is an asset Strong interpersonal skills and demonstrated ability to manage relationships with stakeholders
• Must be able to work independently with minimal supervision
• Ability to travel to various locations throughout Edmonton
• Possession of valid Standard First Aid and CPR Certification is required prior to employment
• Valid Alberta Class 5 Driver\'s Licence (or provincial equivalent). Must obtain business auto insurance for personal vehicle use on City business
• Hire is dependent upon a Police Information Check including a Vulnerable Sector Check satisfactory to the City of Edmonton
• Applicants may be tested
• Demonstrate alignment with the Cultural Commitments of Safe, Helpful, Accountable, Integrated and Excellent, fostering an environment for others to do the same. For more information on the City\xe2\x80\x99s Cultural Commitments, please visit edmonton.ca/our-culture
• Demonstrate the foundational competencies, key behaviours and attributes of the City\xe2\x80\x99s six leadership competencies: Courage, Inclusivity, Values-Based Influencer, Collaborative Networker, Systems Thinker and Creative Innovator. For more information on the City\xe2\x80\x99s leadership competencies, please visit edmonton.ca/our-culture

The City of Edmonton is committed to inclusive, respectful and equitable workplaces that represent the communities we serve. We continuously improve our systems, policies and practices to remove barriers and ensure our employees, in all their diversity, can succeed. We value applicants with a diverse range of skills, experiences and competencies, and encourage you to apply. To learn more, see the Art of Inclusion: Our Diversity and Inclusion Framework here: https://bit.ly/3hd2d95 The City of Edmonton strives to provide reasonable access and accommodations throughout the application and selection process. If you would like to request an accommodation at any stage of the process, please contact Employment@edmonton.ca. COVID-19 Notice: The City of Edmonton has implemented a COVID 19-Vaccination Policy. Employees must be fully vaccinated against COVID-19 and provide proof of vaccination. Employees who cannot be fully vaccinated on the basis of a protected legal ground (e.g. medical, religious) may request an exemption. Please note that this policy applies to all employees, including new hires, and volunteers. If your application is successful, you will be asked to provide proof of vaccination or request an exemption. For more information, please refer to our COVID-19 Vaccination Policy (bit.ly/3lKwb6j) and COVID-19 Vaccination Procedure (bit.ly/39BICMt). Up to 5 temporary part-time, ongoing positions Hours of Work: Fluctuating hours 0-20 hours per week. Seasonal Increase between May and September. Evening and weekend availability is required. Salary: $19.115 - $23.664 (hourly) Recruitment Consultant: AM / SK



Classification Title : Recreation Technician I
Posting Date : Feb 2, 2023
Closing Date : Feb 20, 2023 11:59:00 (MST)
Number of Openings (up to) : 5 - Temporary Part-time
Union : CSU 52
Department : Community Recreation and Culture
Work Location(s) : City Hall, Main Floor, 1 Sir Winston Churchill Square Edmonton T5J 2R7