Job Description

About BNA O&M General Partnership

BNA O&M General Partnership (BNAOM), a partnership of ACS Infrastructure Canada, Fluor Canada, and Aecon Group Inc., is seeking candidates for the Operations and Maintenance of the Gordie Howe International Bridge project.

Bridging North America (BNA) was selected to design, build, finance, operate and maintain the CAD $6.4 billion Gordie Howe International Bridge project for Windsor-Detroit Bridge Authority (WDBA) - a Public-Private-Partnership (P3). BNAOM is the OMR entity managing the Operations, Maintenance, and Rehabilitation of the Project for a term of 30 years.

When completed, the bridge will be the longest cable-stayed bridge in North America. The project includes a bridge and border crossing spanning the Detroit River and connecting Detroit, Michigan, U.S., and Windsor, Ontario, Canada, by linking Interstate 75 and Interstate 96 in Michigan with the new extension of Highway 401 (Rt. Hon. Herb Gray Parkway) in Ontario. The scope also includes building new, state-of-the-art ports of entry on both the U.S. and Canadian sides of the Detroit River as well as improvements to existing infrastructure in both Michigan and Ontario.

The Canadian Port of Entry is an approximate 53 hectare or 130-acre site and will be the largest Canadian port along the Canada-US border, and one of the largest anywhere in North America. It includes inbound border inspection facilities for both passenger and commercial vehicles, outbound inspection facilities, toll collection facilities, a maintenance facility and parking.

The US Port of Entry has an approximate 68 hectare or 167-acre site and will be one of the largest US ports along the Canada-US border and in North America. It includes US inbound border inspection facilities for both passenger and commercial vehicles, US outbound inspection facilities, commercial exit control booths and parking.

Job Summary

The

Toll Collector

will report to the Toll Plaza Manager, or other such person as may be designated by the CEO and

is responsible for collecting tolls and helping customers at the toll plaza.

Roles & Responsibilities

Collect and verify the daily cash float Open the toll booth and set up the cash register Collect toll fees from motorists and provide correct and accurate change Accurately collect tolls from passing vehicles using cash or electronic payment methods Issue receipts, tickets, or change as required Maintain accurate records of all fees collected by cash or credit card Provide directions and road information to drivers Inform motorists of accidents or hazards ahead Report dangerous and illegal road users to supervisors Report motorists who fail to pay their toll fee and follow the failure to pay process Notify management of any equipment malfunctions or operational issues Perform routine cleaning of the toll booth and salting/shoveling of plaza access routes Ensure compliance with toll operation policies, procedures and regulations Report any discrepancies, incidents, or unusual activity to the supervisor Reconcile and cash out the register at the end of the shift Secure and lock the toll booth after closing Monitor and manage the flow of traffic through the toll lanes Answer questions about routes, weather conditions, and local attractions Handle the opening and closing procedures of the toll booth Related Tasks: Perform any other related tasks necessary for the smooth functioning of our team Participate, collaborate, and contribute to BNAOM development and implementation of company, human resource, finance, technical, IT, tolling, contractual, operations, and maintenance policies, plans, and procedures. Participate & play an active role in the continuation of the safety culture on the project, making safety a natural part of all work performed Adhere to and support BNA's Health, Safety, Quality & Environmental, Security, and Sustainability Policies Ensure the implementation of the Safety Program to all staff to create a safe work environment throughout the jobsite and ensure that they adhere to the safety and record keeping requirements Document and report all injuries and any incidents Document damage or changes in condition of project assets. Prepare claim requests in the event of accidents caused by third parties Perform additional assignments as directed by the CEO, Toll & System Manager and Toll Plaza Manager or as required for successful mobilization, operations, maintenance, and rehabilitation

Qualifications & Requirements

Education and Language skills

High school diploma or equivalent Proficient in spoken English Proficiency in spoken French is considered an advantage for this position.

Skills and Experience

Strong communication and customer service skills Proficiency in basic math for toll fee calculations Prior experience with cash handling and operating cash registers (preferred) Comfortable managing cash transactions Strong attention to detail for accurate cash handling, transaction processing, and record-keeping Familiarity with national roadways and local points of interest Demonstrated commitment to Safety and reliable attendance

Work Conditions

Ability to perform effectively in a fast-paced, high-traffic environment Flexible availability, including nights, weekends, and holidays Must be able and physically capable to stand or sit for long periods and work in various weather conditions Willingness to work in challenging weather conditions

Certificates & Legal Requirements

Must have ability to obtain and maintain required security clearance Must have the ability to work in Canada

Benefits

BNAOM General Partnership rewards hard work, knowledge, and commitment. We offer competitive employee compensation packages, comprehensive benefit programs including Health, Dental and Vision Care, group registered retirement program, and much more. BNAOM General Partnership also offers several employee resource groups that aim to provide opportunities for professional and personal growth, improved wellness, and involvement in the community.

Notice to Candidates

Background checks are carried out as part of any conditional offer made, including (but not limited to & role dependent) education, professional registration, employment, references, passport verifications and Global Watchlist screening.

While only qualified candidates will be contacted for an interview, be sure to continually check our website for other related positions as they are posted. Are you ready to join us? We are looking forward to hearing from you today!

Equal Employment Opportunity

BNAOM is committed to diversity, inclusion and just employment equity in the workplace. We employ individuals, and make employment-related decisions, without regard to an individual's race, national or ethnic origin, religion, age, sex, sexual orientation, gender identity or expression, martial status, family status, genetic characteristics, disability, or conviction for an offence for which a pardon has been granted or in respect of which a record of suspension has been ordered, or any other characteristic protected by law.

We are committed to employment equity for women, aboriginal people, visible minorities, and persons with disabilities. Interested candidates from these groups are encouraged to apply.

Accessibility Notice

If you need a reasonable accommodation for any part of the employment process due to a disability, please send an email to humanresources@bnaomgp.com or call 226-758-8216. Reasonable accommodation requests will be considered on a case-by-case basis.

Job Types: Full-time, Permanent

Pay: $30.00 per hour

Expected hours: 40 per week

Benefits:

Company events Dental care Disability insurance Employee assistance program Extended health care Life insurance On-site parking Paid time off RRSP match Vision care
Application question(s):

Are you legally able to work in Canada? What is your current citizenship? Are you admissible to the United States? Are you able to obtain and maintain a Government Security Clearance? Are you available to work all shifts & weekends? Do you have your class G License?
Work Location: In person