Job Description

Representant des ventes internes - Canada

Que ferez-vous ?

En tant que membre de l'equipe des ventes de Timberland, le Representant des ventes internes (RVI) est responsable de la gestion de comptes designes et de l'identification de nouvelles opportunites afin d'atteindre les objectifs de vente. Le RVI se concentrera sur l'augmentation des ventes, du service et du soutien aupres des detaillants independants a travers le Canada, en travaillant a distance. Vous serez charge de maintenir le positionnement de la marque Timberland tout en stimulant la croissance du chiffre d'affaires.


Vous ferez partie integrante de notre equipe, sous la supervision du Directeur des ventes, Style de vie et Specialite, et vous gererez une liste designee de clients a travers le Canada. Vous collaborerez avec les equipes de vente regionales et travaillerez en etroite collaboration avec les equipes Ventes et Operations commerciales pour les rapports, les previsions et la gestion des stocks.

Une journee type pourrait inclure :

Determiner les besoins et attentes des clients afin de recommander des produits et solutions specifiques via des appels, des recherches en ligne et des reunions Zoom ou telephoniques. Vous gererez une liste de moins de 300 clients existants de Timberland. Recommander des produits en fonction du cout, de la disponibilite, des specifications, du potentiel de vente et des besoins des clients. Presenter les prix, les conditions de credit et les modalites selon les procedures standards et les profils clients. Assurer le support client pour notre site B2B et nos ressources numeriques. Suivre les commandes pour garantir leur allocation, expedition et facturation. Travailler efficacement avec les autres membres de l'equipe des ventes. Vous collaborerez avec l'equipe regionale canadienne pour etablir des relations solides avec les acheteurs et parties prenantes. En interne, vous beneficierez du soutien des equipes Marketing, Produit et Operations commerciales. Maintenir des rapports constants sur les ventes entrantes, les ventes en magasin et les opportunites commerciales supplementaires. Rapporter les appels et activites de vente quotidiennement, hebdomadairement et mensuellement. Discuter et resoudre les problemes lies aux prix, aux dates de livraison et a toute autre problematique de commande avec les clients, le service client et le service credit, si necessaire.

Ce qu'il vous faut pour reussir :

Nous valorisons les competences uniques que chacun apporte. Pour ce poste, voici les competences de base requises :

Diplome universitaire (BA, BS ou equivalent) Minimum 1 an d'experience en vente (au detail, externe ou par telephone) Connaissance du secteur de la chaussure Bilingue : anglais/francais, a l'oral et a l'ecrit

Competences cles :

Motivation, organisation, autonomie et esprit d'equipe Excellente communication et service client, en interne comme en externe Capacite a apprendre et maintenir une bonne connaissance des produits Capacite a gerer plusieurs projets simultanement et a travailler de maniere independante Connaissance de la disponibilite des stocks Solides competences informatiques : maitrise de MS Office requise ; experience avec SAP et CGNOS est un atout

Lieu de residence :

Ce poste est entierement a distance, mais le candidat ideal residera au Canada pour mieux servir sa clientele.

Ce que nous vous offrons :

Chez Timberland, nous savons que vous attendez autant de nous que nous de vous. C'est pourquoi nous nous engageons a soutenir et a faire evoluer nos collaborateurs. Nous offrons de nombreuses opportunites de developpement professionnel, un package de remuneration competitif et un solide programme d'avantages sociaux incluant assurance medicale, dentaire, vision et un regime 401(k).


Notre engagement va au-dela du poste : nous favorisons une culture inclusive et diversifiee, fondee sur le respect, la connexion et l'authenticite. Notre engagement envers la diversite, l'equite et l'inclusion est au coeur de notre identite.


Pour en savoir plus sur les avantages chez Timberland, visitez

MyVFBenefits.com

et cliquez sur Looking to Join VF .


Pour decouvrir nos initiatives en matiere de diversite et d'inclusion, rendez-vous sur

Timberland.com

.

Et maintenant, une question pour VOUS :

Ferez-vous partie de l'aventure ?

At Timberland, we're a force of nature. We're a team that steps outside, works hard together, and moves the world forward. The brand is widely recognized as the arbiter of boot culture. With a rich heritage of craftsmanship and an eye toward the future, Timberland has a decades-long commitment to make products responsibly, protect the outdoors, and build community.


So, before we get to the job details, take a minute to learn a little more about us - our values and our culture. If you can see yourself working side-by-side with a team of fun, adventure-loving people, Timberland just may be the place for you.


To learn more about our values and our culture, visit Timberland Careers or www.timberland.com.

Inside Sales Representative - Canada

What will you do?

As part of Timberland Sales team, the Inside Sales Representative (IHSR) is responsible for managing designated accounts and identifying new opportunities to achieve sales targets. The ISR will focus on increasing sales, service and support with independent retailers across Canada from a remote capacity. You'll be responsible in maintaining Timberland's Brand Positioning while driving for revenue growth.


You'll be a trusted member of our team reporting to the Director of Sales, Lifestyle & Specialty and you'll manage a designated list of customers across Canada. You'll collaborate and liaise with the regional sales teams, and work closely with Sales and Sales Operations on reporting, forecasting and inventory management.


Let's break down that day-in-the-life a bit more.

Determine customer requirements and expectations in-order-to recommend specific products and solutions through calls to the customer, use of and Internet research. Your daily selling activity will be conducted via Zoom or phone and an occasional industry show, managing a list of <300 existing Timberland customers. Recommend products based on cost, availability or specifications, sales potential, customer needs and product availability. Present price, credit and terms in accordance with standard procedures and customer profiles. Administer wholesale customer support for our B2B website and our digital assets. Follow up on sales orders to ensure orders are allocated, shipped and billed. Work effectively with other members of the Sales Team. You'll partner with the Canada Regional Sales Team to learn the customer base to establish relationships with buyers and stakeholders to build successful win-win plans. Internally, you'll have access to industry leading support from Marketing, Product and Sales Operations to collaborate and deliver on execution. Maintain constant reporting on sell-in, sell-thru and additional business opportunities. Report calls and sales activities daily, weekly and monthly. Discuss and resolve issues of pricing, delivery dates, and any and all other order problem issues with customers, Customer Service associates, and Credit as required.

What do you need to succeed?

We all have unique skills that we bring to work and celebrate every day. For this role, there are foundation skills you'll need to succeed and excel.


Those are:

BA, BS or other four-year college equivalent 1+ years of selling experience, retail/outside/telephone Working knowledge of footwear industry Bilingual: English/French oral and written


The foundation skills you will need in this position are:

Motivated, organized, responsible self-starter that wants to be a part of a team Ability to provide excellent customer service and communication to both internal and external contacts Ability to learn and maintain product knowledge Ability to handle and track multiple projects as well as work independently. Learn and maintain knowledge of inventory availability Strong computer skills. Proficiency in MS Office, required. SAP and CGNOS experience a plus.

Location requirement: While this position is fully remote, the ideal candidate will reside within Canada to better service their client base.*

What do we offer you?

At Timberland, we know you expect as much from us as we do from you. That is why we make a commitment to support and grow our people. We offer extensive development and growth opportunities for your current and future positions, a competitive compensation package, and a strong benefits package that includes medical, dental, vision, and 401(k).


Our commitment extends beyond this and into your daily work life. We strive to foster a diverse and inclusive culture based on respect, connection, and authenticity. Our focus on DEI is at the foundation of who we are and what we do.


To learn more about Timberland's benefits package, follow this MyVFBenefits.com and click "Looking to Join VF".


To learn more about Timberland's Diversity and Inclusion efforts, go to Timberland.com.

Now WE have a question for YOU.

Are you in?

R-20250605-0014