Job Description

Reports to: VP Sales - Canada, VP - Inside Sales

Department: Inside Sales

FLSA Status: Non- Exempt

Who is Drive DeVilbiss...

Drive DeVilbiss has become a leading manufacturer of medical products with a strong and consistent track record of growth achieved both organically and through acquisitions. We are proud of our high-quality, diverse product portfolio, channel footprint and global operating scale. Our products are sold into the homecare, long-term care, retail, and e-commerce channels in more than 80 countries around the world.

"Leading the World with Innovative Healthcare Solutions that Enhance Lives"

Summary (Major Purpose of the Role):

As an Inside Sales Representative, you will play an integral role in the Company by developing new business through analysis of account potential, initiating, developing and closing sales, and recommending new programs and sales strategies.

Main Activities/Responsibilities:

Services existing accounts, obtains orders, and establishes new accounts by planning and organizing daily work schedule to call on existing or potential clients Identifies development potential in accounts by studying current business; interviewing key customer personnel and company personnel who have worked with customer; identifying and evaluating additional needs; analyzing opportunities. Focuses sales efforts by studying existing and potential volume of dealers. Keeps management informed by submitting activity and results reports, weekly work plans, and monthly and annual territory analysis. Monitors competition by gathering current marketplace information on pricing, products, new products, delivery schedules, merchandising techniques, etc. Contributes information to sales strategies by evaluating current product results; identifying needs to be filled; monitoring competitive products; analyzing and relaying customer reactions. Recommends changes in products, service, and policy by evaluating results and competitive developments. Resolves customer complaints by investigating problems; developing solutions; preparing reports; making recommendations to management. Contributes to team effort by accomplishing related results as needed. Initiates sales process by building relationships; qualifying potential; scheduling appointments, and cold calling. Calls on LTC homes to gather leads to supply to the LTC team, ensuring a steady flow of potential clients to maintain and grow the business. Establishes rapport with key decision-makers at LTC homes by understanding their unique challenges and needs and presenting tailored solutions that highlight the value of our offerings. Develops sales by making initial presentation; explaining product and service enhancements and additions; introducing new products and services. Closes sales by overcoming objections; preparing contracts. Acquire companies that have no significant revenue history with our organization by selling our products and services. Initiate and develop a strong relationship with companies. Determine customers' needs, and prepare proposals to sell services that address these needs. Give online demonstrations to clients in order to handle objections and convince customers to buy. Manage growth of new business by transitioning them to be loyal customers.

Competencies:

Excellent written & oral communication skills Ability to effectively interact with various internal and external customers/ vendors Ability to multi-task Ability to organize efficiently and effectively Ability to exercise logical and sound judgment Ability to work independently Proficient skills using MS Office Suite (MS Excel, Project, Word, Powerpoint, Outlook) Proficient project management skills Proficient decision making and problem-solving skills

Reporting Relationships and Supervision:

In this roll, you will report directly to the Vice President of Sales for Canada and the Vice President of Inside Sales, ensuring alignment and collaboration across both sales functions.

Education and Experience:

Bachelor's Degree required Industry and customer facing experience preferred

Why Apply to Drive DeVilbiss...

Competitive Benefits, Paid Time Off, RRSP

"Drive DeVilbiss is an Equal Opportunity Employer and provides equal employment opportunities to all employees and applicants for employment. Drive DeVilbiss strictly prohibits and does not tolerate discrimination against employees, applicants, or any other covered person because of race, color, religion, gender, sexual orientation, gender identity, pregnancy and/or parental status, national origin, age, disability status, protected veteran status, genetic information (including family medical history), or any other characteristic protected by federal, state, provincial or local law. Drive DeVilbiss complies with applicable state/provincial and local laws governing nondiscrimination in employment in every location in which the company has facilities."