We are seeking a dedicated and personable Thrift Store Associate to join our retail team. This role involves providing excellent customer service, managing sales transactions, and maintaining an organized and inviting store environment. The ideal candidate will possess strong organizational skills, retail experience, and the ability to work effectively in a dynamic setting. Bilingual abilities and supervisory experience are a plus, as is familiarity with merchandising, POS systems, and store management operations. This position offers an opportunity to develop leadership skills while contributing to a community-focused organization committed to sustainability and affordable shopping.
Responsibilities
Greet customers warmly and assist with their shopping experience
Operate POS systems accurately for sales transactions, returns, and exchanges
Price merchandise appropriately and ensure proper signage is displayed
Restock shelves and organize items to maintain an attractive store layout
Manage inventory levels through purchasing and merchandising strategies
Handle cash, process payments, and perform cash handling duties with integrity
Assist in supervising store operations, including training new staff or volunteers when needed
Maintain cleanliness and organization of the sales floor, fitting rooms, and back stock areas
Support marketing efforts by promoting sales events or special campaigns
Engage in customer service activities that foster positive relationships within the community
Skills
Strong communication skills with the ability to interact professionally with customers and team members
Organizational skills for managing inventory, pricing, and store layout effectively
Experience with retail sales, cashiering, and POS systems
Leadership or supervising experience preferred for team management responsibilities
Bilingual or multilingual abilities advantageous for serving diverse customer bases
Negotiation skills useful for vendor relations or purchasing decisions
Time management skills to prioritize tasks efficiently during shifts
Administrative experience including bookkeeping, payroll, or budgeting is beneficial
Customer service excellence with phone etiquette and conflict resolution capabilities
Marketing knowledge to support promotional activities and store branding efforts
Training & development skills for onboarding new team members or volunteers
This role is vital in creating a welcoming shopping environment while supporting the operational success of our thrift store. We value proactive individuals who are eager to contribute their skills in a community-oriented setting.
Job Type: Full-time
Pay: From $17.50 per hour
Expected hours: 32 - 40 per week
Benefits:
Casual dress
Flexible schedule
On-site parking
Store discount
Work Location: In person
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