No Relocation Assistance Offered
# 140069 - Quebec City, Quebec, Canada
Job summary:
The HillaEUR(TM)s Territory Manager (TM) is responsible for managing an account base of veterinary clinics and specialty pet retail stores. You'll focus on building net sales, product mix, market share and HillaEUR(TM)s product endorsement within those clinics and stores. The TM will need to stay abreast of the competitive climate in the assigned territory to ensure appropriate actions take place to drive the business.
TMs will provide a direct interface with veterinary professionals at the practice level to ensure the highest levels of veterinary endorsement for HillaEUR(TM)s brands. Ensure HillaEUR(TM)s is the strategic partner of choice in the assigned clinics and gain professional and business support to grow sales.
TMs will provide a direct interface with specialist pet retail operators at store level to ensure optimal execution of HillaEUR(TM)s principles, ensuring HillaEUR(TM)s is the strategic partner of choice in the assigned stores and gaining business support to grow sales.
Principal Duties & Responsibilities:
Product Knowledge
Develop and maintain high standards of knowledge in small animal nutrition, HillaEUR(TM)s and competitorsaEUR(TM) products through company training and self-study
Territory Management
Achieve territory sales targets
Plan and execute call value (coverage, frequency, productivity) for the territory, based on account classification and required activities
Timely call reports and record maintenance for the territory
Review the potential of accounts within the territory (every year)
Promptly identify new accounts and secure a strong presence and endorsement for HillaEUR(TM)s brands
Maintain accurate records in the HillaEUR(TM)s reporting system
Leverage all Company available tools to drive execution (HIPP, Product POS, Detailing material, Staff Feeding, VIP Market, Sampling, Trial, Product Distribution drive, etc.) Clinic / Store Business Development
Develop deep knowledge of the customersaEUR(TM) business and organization; build a network with key decision makers / key influencers in the vet practice and specialty pet store in the assigned territory
Maintain regular contact with Health Care Teams (HCTs) / store personnel and key influencers
Provide best in class professional support (detailing, in-clinic/store seminars, technical training, merchandising), reaching all key stakeholders in specified practices and stores
Identify opportunities in the assigned customer base and develop technical and business propositions that meet the needs of both HillaEUR(TM)s and the customer, resulting in BRMO leadership and superior 6P execution in clinics and stores
Implement commercial activities to ensure:
Awareness, full distribution and active endorsement by the veterinary
profession of HillaEUR(TM)s products and services in all core disease categories
(clinic)
Full distribution, excellent visibility and active endorsement of HillaEUR(TM)s products by the store staff
Rapid acceptance, endorsement, and distribution of new products
Establishment of shelf space and adequate inventory within each
clinic/store
Establishment of merchandising and practice protocols to HillaEUR(TM)s standards
Increase recruitment of new users to HillaEUR(TM)s brands (e.g. active recommendations, trial programs)
Develop and implement annual joint business/action plans for key veterinary clinics/specialty pet stores, which achieve both the needs of customers and HillaEUR(TM)s overall commercial objectives
Schedule regular (quarterly) business reviews with the Decision Maker in key veterinary clinic/specialty pet stores to assess the results versus the agreed goals and adjust plans accordingly
Business & Financial Management
Monitor achievement of territory objectives vs target & develops strategies to address changes in the business environment as appropriate
Manage the assigned budget and ensure timely and accurate submission of payment requests
Timely and accurate submission of T&E expenses
Meetings & Conferences
Represent HillaEUR(TM)s at meetings/conferences e.g. Trade shows, Local and National meetings, Client Meetings, Clinic/Store Special events
Keep abreast of trends and of competitive activity in both the veterinary profession and pet retail environments and share this information with the Head Office in the appropriate forums
Basic qualifications:
BacheloraEUR(TM)s Degree with previous sales experience OR 2 year Associate Degree with Registered Veterinary Tech credentials (DVM preferred)
Preferred qualifications:
B.S. in biology, chemistry, health-related, nutrition, animal science or Business Administration or a relevant field
Minimum 2 year sales experience in veterinary industry, pharmaceutical company or nutrition company
Licensed DVM (Veterinary Medicine) or RVT (Animal Health Technician/Technologist) with practice experience, industry experience OR veterinary teaching experience
Valid driveraEUR(TM)s license
French and English fluency
Expected Areas of Knowledge, Skills, and Abilities
Excellent interpersonal and communication skills (written and verbal)
Strong selling skills. Ability to persuade, negotiate and close
Excellent skills in time management, planning and managing budgets
Proficient computer skills in the Google Suite and ability to learn company specific tools & programs
Ability to work in a flexible environment with demanding schedules
Ability to work flexible hours
Ability to lift up to 50 pounds
HillaEUR(TM)s offers:
Great employee, domestic partner, and family benefits that start the first day of employment
Retirement Savings & Investment Plan with company contributions and matching World-class training and development opportunities
A highly professional, ethical, and caring environment
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