Job Description

Steeped in history and built on the site of the old Fort William at the base of Signal Hill,

Sheraton Hotel Newfoundland

blends timeless elegance with the vibrant energy of one of North America's oldest cities. Our premier location overlooks

St. John's Harbour

and is just minutes from iconic attractions, boutique shopping, and the legendary George Street entertainment district.



With

304 modern rooms and suites

and over

18,000 sq. ft. of well-appointed event space

, we provide exceptional experiences for business and leisure travelers alike. But what truly sets us apart is

our people

.



At Sheraton Hotel Newfoundland, we are

passionate hospitality professionals

dedicated to the art of exceptional service. We believe in

putting people first

--whether it's our guests, our team members, or our community. As part of

Westmont Hospitality Group

, a leader in hotel ownership and management, we are committed to delivering superior results while upholding the highest standards in the industry.

NOTE: This will be a Maternity leave replacement for a contracted period.

Primary Responsibilities

----------------------------


As a key member of our

Sales & Catering team

, you will play a pivotal role in

driving revenue, building client relationships, and ensuring seamless event execution

. Your expertise and dedication will help create

memorable experiences for our guests

while achieving business goals.

###

Sales & Business Development:

Proactively prospect, solicit, and qualify

new business opportunities to

maximize hotel revenue

.

Negotiate competitive rates

for food & beverage, guest rooms, meeting spaces, and hotel services. Meet and exceed

individual and team booking goals

for catering and conference services. Build strong industry relationships by

attending networking events and staying updated on market trends

.
###

Event Coordination & Execution:

Oversee all aspects of group bookings

, from contract negotiation to event completion, ensuring flawless execution. Prepare and review

catering contracts, banquet event orders, and key event documents

with accuracy. Work closely with hotel departments to deliver

exceptional event experiences

.

Lead pre- and post-conference meetings

with clients and department heads to ensure smooth communication and adherence to brand standards. Coordinate weekly

Food & Beverage and Front Office team meetings

to align on upcoming events.
###

Client Engagement & Service Excellence:

Act as a

primary point of contact

for clients, ensuring

hospitality, professionalism, and personalized service

. Conduct

site inspections, special events, and off-site presentations

to showcase the hotel's offerings. Serve as a

liaison between clients and hotel teams

, ensuring seamless event execution and repeat business.
###

Operational Excellence & Team Collaboration:

Utilize

Lightspeed and CI/TY systems

in compliance with brand standards. Collaborate on

projects, share insights, and support colleagues

to contribute to the team's success. Stay informed and continuously improve by

participating in department meetings and training sessions

. Take on

additional projects or duties

as assigned by the

Director of Sales & Catering or General Manager

.

Minimum Qualifications & Skills

------------------------------------


We're looking for a

passionate and results-driven professional

with the following qualifications:

Education:

Bachelor's degree in

Business, Hotel Management, or a related field

(preferred but not required).

Experience:

Minimum

2 years in event planning, conference services, or sales

within a hospitality or food & beverage environment.

Industry Knowledge:

Previous

hotel sales and catering experience

is an asset.

Communication & Interpersonal Skills:

Ability to

engage, build relationships, and deliver outstanding guest service

.

Results-Driven Mindset:

Enthusiastic, motivated, and goal-oriented with a

passion for delivering exceptional experiences

.

Digital & Tech Proficiency:

Experience in

digital promotions

, strong computer literacy in

Microsoft programs

, and excellent administrative organization.

Financial Acumen:

Basic understanding of

finance and budgeting

to support sales and event planning.


Are you a passionate hospitality professional who thrives in

sales, event planning, and client relations

? At

Sheraton Hotel Newfoundland

, we are dedicated to

creating exceptional guest experiences

while driving business success. If you're looking for an exciting opportunity in a

fast-paced, dynamic environment

, we'd love to hear from you.