Job Description

Kate Spade
Toronto, ON, CA
Since its launch in 1993 with a collection of six essential handbags, Kate Spade New York has always been colorful, bold, and optimistic. Today, it is a global lifestyle brand that designs extraordinary things for the everyday, delivering seasonal collections of handbags, ready-to-wear, jewelry, footwear, home decor, and more. Known for its rich heritage and unique brand DNA, Kate Spade New York offers a distinctive point of view and celebrates communities of women around the globe who live their perfectly imperfect lifestyles.



Kate Spade New York is part of the Tapestry portfolio - a global house of brands committed to stretching what's possible.



A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive.


The Stylist will serve as a trusted and knowledgeable advisor who assists customers in selecting products that suit their aesthetic and lifestyle. She will work with the customer to discover and express their own personal style while showing the customer how to incorporate Kate Spade products into their existing wardroom.



The Successful Individual will leverage their proficiency in retail to...

Discovery:

Greet our guests with warm welcome, exuding confidence and knowledge about the product

Exhibit active listening and ability to ask high value follow up questions

Explore:

o Infuse brand and product knowledge to suggest and showcase products


Collaborate with the guest to offer styling advice and suggest add-ons to create a complete look

Use interpersonal savvy to interpret visual cues and overcome objections

Think creatively and suggest multiple ways and occasions to wear our products

Encourage the guest to step outside of their comfort zone and have fun with our products

Close:

Guide the guest to purchase decision and facilitate check-out through relationship development and exhibiting product knowledge ensuring a seamless process

Reinforce and celebrate the guest's choices and invite them to shop again soon

Business Acumen:

Ability to drive results through customer connection

Story tell and use product knowledge to connect with the guest, showcasing the ability to talk about the unique attributes of the product

Understand and embody the product landscape across all merchandise categories


o Able to receive and give feedback in an honest and genuine manner o Perform operational tasks to ensure the business continues to run smoothly from keeping the stockroom tidy, to running the POS system



The accomplished individual will possess...


Professional selling skills and exceptional interpersonal and communication skills

Prior experience in a similar retail environment

Proactive ability to multi-task and prioritize

Works well in a team environment Physical requirements...

Available to work store schedule, as needed, including evenings and weekends

Standing for extended periods of time

Able to safely lift boxes up to 40 pounds

Comfortable climbing ladders

Our Competencies for All Employees

Courage

: Doesn't hold back anything that needs to be said; provides current, direct, complete, and "actionable" positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary.

Creativity

: Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings.

Customer Focus:

Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.

Dealing with Ambiguity

: Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn't upset when things are up in the air; doesn't have to finish things before moving on; can comfortably handle risk and uncertainty.

Drive for Results:

Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results.

Interpersonal Savvy

: Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably.

Learning on the Fly:

Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything.

Our Competencies for All People Managers

Strategic Agility

: Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans.

Developing Direct Reports and Others:

Provides challenging and stretching tasks and assignments; holds frequent development discussions; is aware of each person's career goals; constructs compelling development plans and executes them; pushes people to accept developmental moves; will take on those who need help and further development; cooperates with the developmental system in the organization; is a people builder.

Building Effective Teams

: Blends people into teams when needed; creates strong morale and spirit in their team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team.




Kate Spade is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant's or employee's qualifications as they relate to the requirements of the position under the consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. Visit Kate Spade at www.katespade.com.





General Description of All Benefits: Our company offers a number of benefits to eligible employees, including health benefits (medical, dental, vision), life insurance and disability insurance. Eligible employees are also able to enroll in our company's 401(k) savings plan and take paid time off for wellness needs and vacations. For additional information about our benefits

General Description of Other Compensation: Eligible employees will be able to receive discounts on certain products and incentive compensation.



Req ID: 123970

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Temporary, Contract