Job Description

Job Details

EXTERNAL POSTING

BLUEWATER DISTRICT SCHOOL BOARD

INVITES APPLICATIONS FOR THE POSITION OF

TEMPORARY FULL-TIME APPLICATION SUPPORT TECHNICIAN

GROW YOUR CAREER IN BLUEWATER

As one of the area's largest employers, Bluewater District School Board has approximately 3,000 permanent and casual employees who serve 18,500 students and families across 8,673 square kilometres within Bruce and Grey Counties on the traditional lands of the Saugeen Ojibway Nation.


Come to Bluewater to experience the trails, sandy beaches, meandering rivers, and welcoming communities. Stay to experience a progressive career path with an employer that is dedicated to providing a positive working environment, along with competitive compensation and benefits.

One (1) Temporary Full-time (1.0 FTE, 35 hours/week) Application Support Technician (12 months per year)

Dates:

Commencing as soon as possible and ending September 1, 2026, or earlier if incumbent returns or circumstances change.

Location:

Information and Communications Technology Services (ICT), Bluewater District School Board Education Centre, Chesley (hybrid work program)

Supervisor

: Jeremy Walpole, Student Information System Supervisor

Position Summary:

Application Support Technician position is responsible for the day to day operational and functional support to school staff for all applications and interfaces within the student information system product suite, as well as related parent tools for home notification and reporting of student attendance. This position is responsible for all processes related to data collection, validation, verification, and reporting to the Ministry of Education through the OnSIS submission process, as well as reporting to other external agencies. In addition, this position provides ongoing training to all types of school end users and creates and maintains a library of technical documentation to support continued learning.

Duties and Responsibilities:

Administers and provides specialized support for all applications and interfaces within the student information system product suite. As well, related parent tools for home notification and reporting of student attendance to school staff (administrative and teachers) to support day to day operations Provides high level support in the form of problem analysis and resolution Provides expert knowledge on business processes, system interactions, and dependencies with other interfaces as it relates to student information system data Aids schools in the implementation of practices and processes to maintain accurate data and builds relationships with school staff to influence compliance Creates and maintains an extensive library of end user documentation and training videos Creates student information system security accounts for school staff to ensure access to data aligns with role of end user Coaches and trains end users in the importance and relevance of OnSlS related data that is maintained at the school level in the student information system and affects the funding received by the school board Provides ongoing communication support to clients on the status of issues where the response and/or resolution are not within the acceptable service level agreement (SLA) Aids in the implementation of new initiatives, projects, and applications Submits, validates, verifies, and signs off all educator and school data in OnSIS on behalf of all schools within ministry timelines Coordinates with central departments and schools to ensure data accuracy and integrity in order to meet ministry guidelines Proactively recommends and communicates board procedures related to student data Performs business analysis and quality assurance testing of all applications and interfaces within the student information system product suite, as well as related parent tools for home notification and reporting of student attendance to maintain ministry compliance, support system operations, and implement new functionality Provide technical training and workshops to school-based staff to support alignment of functionality with business practices and data management Other duties as assigned

Qualifications and Experience:

College Diploma in Information Technology or a related field 3 years' experience in Information Communication Technology application support environment

Assets:

Prefer 3 years' experience in a school/board familiar with school processes throughout a school year Prefer 3 years' experience supporting the Student Information System product suite Prefer 2 years' experience supporting the Ministry of Education OnSIS collections Strong interpersonal, communication, and organizational skills Excellent customer service skills

Job Requirements:

Clean vulnerable sector police check.

Application Process:

Qualified applicants are invited to apply for this position online using Apply to Education (ATE) at

https://bwdsb.simplication.com

/. Applicants are asked to provide a resume, cover letter, and three professional references (with written permission to contact) as well as proof of completed post-secondary education and/or certifications that are relevant to this position.


All fees for the ATE application process are covered by the Bluewater District School Board.


Should applicants require assistance in registering for Apply to Education (ATE), they may contact the ATE Help Desk at 1-416-932-8866 or 1-877-900-5627.




We thank everyone for applying, however, only applicants who will be moving forward in the selection process will be contacted.

Equity

Bluewater District School Board is committed to fostering a safe and supportive learning environment for all students and staff.

Accommodation

Bluewater District School Board is committed to providing accommodations in the workplace and for candidates who have temporary or permanent disability, or who otherwise require accommodations based on the protected grounds highlighted in the Ontario Human Rights Code in respect to the recruitment and selection process.

Wellness

Bluewater District School Board is committed to providing a respectful and healthy work environment.



Posted On
June 24, 2025 10:36 AM EST/EDT
Closing Date & Time
June 30, 2025 04:00 PM EST/EDT
Openings
1
Job Type
Full Time, Contract
Job Category
ECE, EA and Support Staff
Job Open To
Teachers, Principals & Superintendents, Management & Professionals
City
Chesley
School/Location
BEC - ICT Dept
Salary
$36.02-$37.02/hr (Sept.1/24 rates)
Employment Start Date
Start Immediately
End Date
09/01/2026