Job Description

Work Term: Permanent Work Language: English Hours: 37.5 hours per week Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years Experience: 1 year to less than 2 years

Work site environment

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Outdoors At heights

Work setting

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Installation Urban area Maintenance On-site customer service Rural area Various locations Service Residential

Tasks

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Diagnose and locate equipment faults, and adjust, replace or repair telecommunications equipment Inspect operation of telecommunications equipment Install, arrange, remove and maintain telephone equipment, wiring and associated hardware Repair or replace defective telephone equipment Test installed telephone systems to locate transmission faults Analyze test results and adjust, change or repair switching system, network, associated equipment and software Complete and maintain test and service reports Determine nature, cause and location of trouble Initiate the dispatch of appropriate repair personnel Install electromechanical, analog and digital trunking systems, circuits and equipment in telecommunications central offices and switching centres Instruct apprentices Operate computerized testing systems to conduct service tests on customer lines and equipment

Computer and technology knowledge

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Telephone system Telecommunication system

Area of specialization

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Telephone installation and repair Switch network installation and repair Telecommunication service testing Telecommunications equipment

Security and safety

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Criminal record check

Transportation/travel information

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Valid driver's licence

Work conditions and physical capabilities

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Fast-paced environment Tight deadlines Attention to detail Ability to distinguish between colours Combination of sitting, standing, walking Bending, crouching, kneeling Manual dexterity

Weight handling

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Up to 45 kg (100 lbs)

Own tools/equipment

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Steel-toed safety boots Hard hat

Personal suitability

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Client focus Excellent oral communication Excellent written communication Flexibility Initiative Judgement Organized Reliability Team player Accurate

Workplace information

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On the road job

Support for persons with disabilities

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Participates in a government or community program or initiative that supports persons with disabilities

Support for newcomers and refugees

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Participates in a government or community program or initiative that supports newcomers and/or refugees

Support for youths

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Offers on-the-job training tailored to youth

Support for Indigenous people

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Develops and maintains relationships with indigenous communities, indigenous-owned businesses and organizations

Support for mature workers

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Applies hiring policies that discourage age discrimination

Supports for visible minorities

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* Applies hiring policies that discourage discrimination against members of visible minorities (for example: anonymizing the hiring process, etc.)