Job Description

Work Term: Permanent Work Language: English Hours: 35 to 44 hours per week Education: Secondary (high) school graduation certificate Experience: 7 months to less than 1 year or equivalent experience

Work setting

----------------
Maintenance On-site customer service Testing

Tasks

---------
Inspect and test cable signals and associated equipment Test installed telephone systems to locate transmission faults Analyze test results and adjust, change or repair switching system, network, associated equipment and software Complete and maintain test and service reports Determine nature, cause and location of trouble Initiate the dispatch of appropriate repair personnel Instruct apprentices Operate computerized testing systems to conduct service tests on customer lines and equipment

Computer and technology knowledge

-------------------------------------
Computerized testing system Telecommunication system

Area of specialization

--------------------------
Telecommunication service testing

Work conditions and physical capabilities

---------------------------------------------
Fast-paced environment Tight deadlines Attention to detail

Own tools/equipment

-----------------------
Cellular phone

Personal suitability

------------------------
Leadership Client focus Efficient interpersonal skills Excellent oral communication Excellent written communication Flexibility Initiative Judgement Organized Reliability Team player Accurate Dependability

Support for persons with disabilities

-----------------------------------------
Offers mentorship, coaching and/or networking opportunities for persons with disabilities Provides awareness training to employees to create a welcoming work environment for persons with disabilities

Support for newcomers and refugees

--------------------------------------
Supports newcomers and/or refugees with foreign credential recognition Offers mentorship programs that pair newcomers and/or refugees with experienced employees Does not require Canadian work experience

Support for youths

----------------------
Offers on-the-job training tailored to youth Offers mentorship, coaching and/or networking opportunities for youth Provides awareness training to employees to create a welcoming work environment for youth

Support for Indigenous people

---------------------------------
Offers mentorship, coaching and/or networking opportunities for Indigenous workers Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers

Supports for visible minorities

-----------------------------------
Applies hiring policies that discourage discrimination against members of visible minorities (for example: anonymizing the hiring process, etc.) * Offers mentorship programs that pair members of visible minorities with experienced employees