Job Description

At Equitable Life of Canada, we realize that your work life is not just about performing a job; it\'s about being part of a workplace that helps you grow and reach your full potential. Within our friendly and collaborative work environment, we recognize that the key to our growth and success is a dedicated, motivated and customer-responsive staff. Join Equitable Life today.

Position Title: Technology Platform Owner

Reports To: AVP, Group IT

Department: IT
Term: Permanent Full-Time

Work Arrangements: We are currently working remotely, and we will be moving to a hybrid model when our office renovation is complete (approximately September 2023), coming into the office a minimum of 2 days per week, every other week on designated days.

The Opportunity: Equitable Life is growing! We are looking for a Technology Platform Owner to join our Group IT team!

The Technology Platform Owner (TPO) role will own and steward a technology platform. Lead and collaborate with multiple business and IT teams and leaders, the role will manage the direction and processes of multiple technology teams to execute tactical and strategic initiatives to support business products or value streams and its owned technology platform.

Now is an exciting time to join one of the Waterloo Region\'s Top Employers for 2023!

What you will be doing:

• Set technical platform vision and implementation roadmap for owned assets to support and enhance business outcomes
• Advance the technical health and performance of owned assets and platform
• Manage total cost of operation and ownership of the product platform and identify opportunities for improvement
• Lead and collaborate with multiple business leaders and IT team members solution design and development of systems, applications, and platforms across multiple domains that may depend on or are used by the TPO\'s platform
• Accountable for introduction, alignment, and maintenance of a platform specific release calendar
• Own the technical platform roadmap and ensure the delivery of milestones upholds enterprise standards
• Ensure product solutions meet enterprise architecture and quality standards
• Drive future development aligned with key metrics
• Communicate critical, high-risk, advanced and/or cross-functional technical design and solutions to internal and external IT stakeholders
• Establish release governance for scoping of upcoming releases according to the planning rules, business priorities and other technical, functional, or organizational dependencies and objectives
• Assess downstream dependencies and the corporate or strategic impacts related to technical changes
• Manage IT contracts and vendor relationships to ensure excellence of delivery and positive relationships
• People management, including hiring, coaching, recognizing, mentoring and performance managing team members

What you will bring:

• 3+ years in a team leadership/management role in solutions design and development; 5+ years hands on enterprise class software solution design and development
• Post-secondary degree or equivalent combination of education and experience in the following or related discipline: computer science, computer systems engineering, software engineering
• Experience in defining blank-page solutions based on client journeys and/or experiences, including participation in Human Centre Design workshops; insurance or financial services experience an asset
• Experience leveraging and integrating vendor platforms, including holding vendors to a technical standard
• Experience with Cloud Native (12-Factor) Architecture and Infrastructure Pattern
• Experience with Cloud Providers, Azure preferred and with PaaS
• Experience with and knowledge of common Architecture patterns (e.g. Microservices, SOA, Event sourcing, etc.).
• Experience with data and application integration patterns (Domain-Driven, APIs, messaging, streaming, sync/async).
• Experience with developing PWA, SPA, and Responsive web applications, along with IdPs, .Net/C#, Angular/React
• Experience working in MS SQL Server and Linux environments
• Deep understanding of business capability definitions, data modelling, integration layers
• Designing and solutioning for generating and sending communications including contact orchestration, preferences/permissions, contact-lifecycle
• DIGITAL CONTACT
• Digital Contact Capabilities
• Communication Generation (Open Text Exstream)
• Data Flow into multiple digital channels for Communication Delivery - SMS technologies (eg Twilio), social message/notifications platforms (LinkedIn, WhatsApp), web mail, mobile notification centres, contact Centre (e.g. Genesys), voice skills
• Contact Management - IdP/IAM, contact orchestration, Permissions/Preferences, journey management, tag management
• Digital Contact: Core Skills - Business Capability Definition, Data modelling, Security, API, Tag Management, IP warming

What\'s in it for you:

• A healthy work-life balance with employee wellness top of mind
• Annual bonus program, annual vacation allowance, and company-paid benefits program
• An additional paid volunteer day each year so you can spend time giving back to the community
• Immediate enrollment in the company\'s pension program with employer matching
• Employee resource groups that support an inclusive work environment
• Tuition support and specialized program assistance
• A company subsidized cafeteria with a variety of daily options
• Discounts on company products and services, and access to exclusive employee perks
• Regular EQ Together events focused on company togetherness and collaboration

As part of the recruitment/offer process you will be required to:

• Provide two professional references (minimum one supervisor and above)
• Undergo a criminal background check

To learn more about Equitable Life, we encourage you to explore our organization.

At Equitable Life, we are committed to providing equal access to employment opportunities across our organization. Please contact our HR team at careers@equitable.ca if you would like to receive our job postings in an alternative format or require an accommodation with the application process.

Other details

• Job Family Management - People Managers
• Pay Type Salary

Equitable Life of Canada