Job Description

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At RBC, our culture is deeply supportive and rich in opportunity and reward. You will help our clients thrive and our communities prosper, empowered by a spirit of shared purpose.

Whether you\xe2\x80\x99re helping clients find new opportunities, developing new technology, or providing expert advice to internal partners, you will be doing work that matters in the world, in an environment built on teamwork, service, responsibility, diversity, and integrity.

Job Title Research Product Manager - Technology Initiatives and Operations



Strategy & Analytical Initiatives

Support strategy development and road-map planning for research product and operations

Proactively identify ideas on process and system enhancements and new product development

Stay abreast industry and competitive activities to inform features & functionalities, and best-practices for the Research products & operations

Collaborates with platform owner and process owners within their product domain to unify the roadmap vision

Promotes and evangelizes the platform and products across different functions to improve business capabilities and support competitive advantages

Present ideas, solicit input, negotiate compromise, influence decisions and garner support of leadership and/or initiative stakeholders

Lead Analytics & Insights for external client engagement, internal user productivity and other ad-hoc analyses for Research and Global Markets Executive Teams

Present ideas and strategy on how we can better utilize the firm\xe2\x80\x99s datasets to drive insights, increase client engagement/revenue, improve productivity, and KPI tracking

Project/Product based responsibilities would include:

Be the Subject Matter Expert (SME) on Research tools, systems and business procedures, to effectively participate in product development/enhancement, Agile sessions, and all testing/implementation cycles

Work closely with the Research Technology team to provide business requirements and business decisions on new products, enhancements on existing platforms

Collaborate with engineering teams to ensure that products are delivered on time, within budget, and meet the bank\'s high standards of quality and security.

Support UAT and PIV activities including planning, defect triage and root-cause analysis for requirements-related issues

Manage relationships with all stakeholders, execution partners and collaborate with colleagues across the organization to identify and manage the delivery of enhancements and error-resolution in a timely manner

Manage various size and multiple Projects in parallel

Lead cross-functional teams to deliver complex products, managing product launch activities, go-to-market plans, and post-launch feedback.

Build and maintain a repository of reusable requirements documentation to support future initiatives

Day-To-Day Responsibilities would include:

Support day to day needs of the Research Department, including active products & systems and general applications

Acts as platform representative and platform resource coordinator to projects and initiatives that leverage the platform

Proactively seek opportunities for improvements and efficiency in business processes, and propose working solutions

Collaborates with the platform/development team on technical and support issues/cases

Key stakeholder manager for the Global Research Teams

Conduct New Hire Training on all research systems and tools

Apply analytical and business skills to proactively identify, track, manage, and resolve operational issues and propose enhancements as necessary

Work closely with other business functions and end-users to identify and track enhancement requests and suggest solutions

Responsible for the Conflict Disclosures process and work closely with Compliance on reviews

Take full ownership of all assigned business processes and projects, and complete tasks with accuracy and within timeline

Analyze different data sets and produce meaningful reports for the business

Must-have

Bachelor\xe2\x80\x99s Degree

5+ years of relevant experience

Understanding and experience with Sell-side Research process, products and systems

Product & User Experience focused mindset

Excellent troubleshooting and problem solving skills

Outstanding analytical skills in analyzing multiple datasets, reporting and working with ambiguity

Proficiency in business process analyses and strategy development

Excellent communication skills both verbal and written, including presentation skills.

Ability to effectively manage stakeholder relationships across all levels within the firm, external vendors, and clients

Self-motivated individual, who demonstrates initiative in all they do and thrives in a dynamic environment with evolving, changing and competing priorities

Very naturally analytical with the ability to think outside the box while identifying issues and suggesting solutions

Must possess a high degree of experience in MS Office Applications, Business Intelligence or data/reporting tools, database management systems, etc.

The ability to learn and understand new technologies quickly

Nice-to-have

MBA or relevant Masters\xe2\x80\x99 Degree

Experience in product development and strategy development

Understanding of Capital Markets, including the different business units, processes, products and systems

Background in Capital Markets Equities and/or Sell-side Research business

Prior experience of leading cross-functional projects & initiatives and/or Management Consulting is a plus

Job Summary The Research Product Manager is responsible for driving and overseeing the Technology & Operations product development, delivery, enhancements, and as well as contributing to strategic initiatives of the Global Research department, that is essential to the day-to-day operations and provides a technology foundation for the bank\'s competitive edge in the marketplace. He/She also acts as a primary liaison with our partners across different business units (Investment Banking, Sales and Trading, Research Technology), lead ad-hoc analytics (data), manage/own products/platforms, and provide operations excellence on projects and workflows as required. In addition, the product manager is also heavily involved in all stages of the product development cycle, including initial idea & strategy development, requirements gathering, user-experience testing, implementation oversight and PIV, functional testing, and success measurement.

Address: TORONTO, Ontario, Canada

City: CAN-ON-TORONTO

Country: Canada

Work hours/week: 37.5

Employment Type: Full time

Platform: Capital Markets

Job Type: Regular

Pay Type: Salaried

Posted Date: 2023-07-10

Application Deadline: 2023-07-24

Inclusion and Equal Opportunity Employment

At RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.

We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.

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Royal Bank of Canada