Competitive compensation based on experience, and comprehensive benefits plan
Hours:
40 to 44 hours/week, Monday to Friday
Occasional overtime depending on business needs
Occasional travel, including overnight business trips, may be required
Position Summary
The Technology & Data Support Coordinator will focus on pricing, part numbers, and Enterprise Resource Planning (ERP) support, while also assisting with technical and administrative tasks across the IT department. This is an entry-level role that offers strong growth potential, with opportunities to expand into broader IT and ERP functions in the future.
The successful candidate will bring solid Excel and Office 365 proficiency, attention to detail, and organizational skills. Experience with ERP systems and aftermarket auto parts knowledge are valuable assets.
Who are we?
Canusa Automotive Warehousing Inc. (Canusa) | Auto Parts Centres (APC) is a family-owned business that values workplace culture and safety. Canusa/APC provides opportunities to grow alongside accomplished industry leaders. If you are a dedicated individual searching for rewarding, long-term employment, this career could be the perfect fit! Visit our website to learn more about us at https://www.autopartscentres.com/.
Key Responsibilities:
Manage and organize part number pricing, new part number additions, supersedes, and substitutions
Coordinate and schedule price changes, updates, and new product numbers using project management tools
Accurately analyze and revise Excel files with high attention to detail
Perform regular data entry and maintain accuracy in ERP pricing and product files
Work with the Cataloguing Specialist when needed to ensure alignment between pricing and cataloguing data
Support other staff and customers within our ERP environment
Run and create reports; format and convert into Excel for distribution
Collaborate with other departments (Purchasing, Sales, Logistics, Marketing) to meet deadlines
Develop and support effective communication with all team members
Define and document procedures according to agreed methodology
Manage files, control sheets, price files, and other records
Sort and file daily, weekly, and monthly paperwork and reports
Assist with IT procedures for onboarding and offboarding of employees
Assist with computer set up processes
Assist with phone support and office process coordination as required
Manage IT calendars, ensuring proper scheduling of meetings, deadlines, and system updates
Monitor and manage IT tickets in Freshservice, coordinating with staff to ensure timely resolution
Assist with IT support of cellular phones, Radio Frequency (RF) scanners, and printers
Track and manage project tasks in collaboration with the IT Manager and CIO, ensuring staff remain on schedule and projects are updated promptly
As needed, respond appropriately to emergencies and urgent issues, helping manage consequences
Perform other duties as assigned by the management team
Required Experience, Skills and Abilities:
College diploma in Business, Administration, IT, or related field; equivalent work experience will be considered
Proficiency in Office 365 (Excel, Teams, Outlook, etc.)
Strong organizational and time management skills with attention to detail
Ability to multitask and remain calm under pressure
Strong communication skills and email etiquette
Analytical problem-solving mindset with ability to learn new systems
High integrity and ability to manage confidential information
Preferred Experience, Skills and Abilities:
Experience with ERP systems (NetSuite, Epicor, SAP, or similar)
Knowledge of aftermarket auto parts and pricing structures
Familiarity with data imports/exports and ERP reporting
Exposure to IT systems (Active Directory, Intune, ticketing tools)
Experience with project management or collaboration tools (Basecamp, Jira, MS Project)
Physical Demands & Work Environment:
Ability to work 40-44 hours per week, with flexibility for overtime
Ability to lift up to 50 lbs. (for IT equipment, files, or office supplies)
Ability to walk, stand, sit, climb, balance, twist, and bend as required
Strong manual dexterity to operate office and warehouse equipment
Ability to understand, respond to, and work effectively with a diverse population across office, warehouse, and retail environments
Why work with us?
A supportive culture with the opportunity for a long-term career
Strong focus on the health and safety of employees with a dedicated Joint Health and Safety Committee (JHSC)
Employee and Family Assistance Program (EFAP)
Comprehensive benefits package that includes health, dental, out of country/province travel, long-term disability, accidental death and dismemberment and life insurance benefits (permanent full-time positions)
Health Care Spending Account (HCSA)
Deferred-Profit Sharing Plan (Retirement Savings Plan)
Competitive wage based on experience
Employee pricing on products, social club perks and employee appreciation events
Co-operative team environment with the unified goal of providing customers with the best experience with a unique delivery service and distribution network
Equal opportunity employer committed to diversity and inclusion. Accommodations are offered during the application process upon request
Transportation
Canusa headquarters is not located on a bus route. Individual transportation will be required.
References
References from previous employment or education may be required.
INDHP
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