Job Description

Job Title:

Technology Coordinator

Deadline: Thursday, July 7, 2025 at 4:30 p.m. to HR@agassizcs.ca

Reports to:

Work BC Team Lead

Hours:

Up to 14 hours per week

Location:

Hybrid- remote work allowed with on-call flexibility for evenings/weekends.

Job Summary:

Agassiz Harrison Community Services is a multi-faceted social service agency providing 32 programs in support of early years, youth, seniors, food security, family therapy, family support, substance use, literacy, immigrant services, employment and operating a Thrift Store. We are seeking a part-time

Technology Coordinator

to manage and support the daily IT operations of Agassiz-Harrison Community Services. This role ensures the stability, security, and functionality of our systems while delivering responsive technology support to staff and volunteers. If you thrive in an independent, multi-faceted environment and want to support a community-driven agency, this is your opportunity.

Qualifications:

1) Diploma in Computer Information Systems or related field

2) 2+ years' experience in IT support or systems administration (non-profit or small business environment preferred)

3) Valid Class 5 Driver's License and clear Driver's Abstract

4) Clear Criminal Record Check for vulnerable populations

Job Skills and Abilities:

Technical Skills:

1) Strong knowledge of networking, endpoint management, antivirus/security systems

2) Familiarity with Microsoft products (Office 365, SharePoint), cloud storage, data backup

3) Ability to maintain and troubleshoot shared drives, VOIP systems, and peripheral devices (e.g. printers)

4) Experience managing basic server or cloud-based systems (e.g. iCloud, Google Drive, OneDrive)

5) Comfortable training non-technical users on systems and practices

Soft Skills:

1) Strong planning and documentation skills

2) Excellent interpersonal and communication skills, especially with non-technical users

3) High level of discretion and integrity when handling confidential data

4) Able to work independently and manage competing priorities

5) Budget-conscious and resourceful in identifying cost-effective solutions

Key Duties and Responsibilities:

1) Administers and maintains the agency's IT infrastructure (hardware, software, networks, servers, cloud services)

2) Provides day-to-day technical support and resolves user issues (hardware, software, access, connectivity)

3) Installs, configures, and upgrades systems (e.g. Windows, Office, security software, specialized apps like CAMS)

4) Onboards new users: provision workstations, creates email accounts, sets access permissions

5) Maintains data security, backups, and recovery protocols

6) Monitors and manages software licensing; plans evergreen hardware upgrades

7) Develops and manages an asset inventory and lifecycle replacement plan

8) Coordinates IT purchases and vendor contracts (phones, internet, software, hardware)

9) Trains staff on IT best practices, cybersecurity, and internal systems

10) Manages the phone system of the agency (cell and land line)

11) Manages printers and contracts

12) Supports agency's compliance with CARF accreditation and data protection standards

13) Contributes to grant writing or funding proposals for technology improvements

14) Provides reports as requested and attends relevant staff meetings

Working Conditions

1) Up to 14 hours/week with some on-call and after-hours availability required

2) Hybrid work options available after onboarding

3) Must be comfortable supporting a diverse team across multiple locations

Rate of Pay:

$33.77 (Step 1) per hour

Deadline:

Monday, July 7, 2025 at 4:30 p.m. to HR@Agassizcs.ca (no late applications will be accepted)

Job Type: Part-time

Pay: From $33.77 per hour

Expected hours: No more than 14 per week

Flexible language requirement:

French not required
Schedule:

On call Weekends as needed
Work Location: Hybrid remote in Agassiz, BC

Application deadline: 2025-07-07