Job Description

At Bell, we do more than build world-class networks, develop innovative services and create original multiplatform media content - we advance how Canadians connect with each other and the world.

If you\'re ready to bring game-changing ideas to life and join a community that values, professional growth and employee wellness, we want you on the Bell team.

Bell\'s Field Services team is proud to be the face of the Bell brand, performing the best installation and repair services and maintaining Bell\'s network for our residential and business customers.

Job Posting Details

Job title: Technician - Specialist, Senior Facility Technician
Job location address: 15 Asquith Ave, Toronto (Ontario)
Job status: Regular Full-Time

Name and description of the hiring department

The Real Estate Services group is located in the Corporate Services division of Bell Canada, and manages the real estate portfolio of BCE and its subsidiaries. Our mandate is to provide all Bell Canada and BCE employees with efficient and dynamic work environments while helping the company meet its business objectives by optimizing its real estate portfolio. We are also responsible for the reliability of electro-mechanical systems and general maintenance of building infrastructure, including employee workspace, telecommunications facilities and equipment storage.

Key Responsibilities

• Ensure zero network failures through a prudent maintenance and operating program
• Maintain optimum working environment for building occupants
• Analyze and troubleshoot building systems alarms; perform inspections, safety checks, minor replacements, overhauls, adjustments and repairs to mechanical (including HVAC), plumbing, electrical, pneumatic, life safety, direct digital control (DDC) and water treatment systems
• Perform and document Preventative Maintenance Routines and repairs for the various building systems
• Operate mechanical and electrical equipment, including among other things: power generators, Uninterrupted Power Source (UPS), transfer switches, breakers and chillers. Assist Manager-Operations in establishing capital replacement programs
• As required, assist Project Manager and Manager-Operations with projects and tenant moves: design development, bidder site tours, start up meetings, construction activities, turnover and commissioning. During project works, ensure correct and safe operation of equipment and maintain warranty requirements
• Assist Manager-Operations to maintain equipment documentation: as-built drawings, specifications, shop drawings, operation manuals, samples and warranties
• Ensure that all mechanical, electrical and storage rooms are kept clean and organized. Ensure that all building systems equipment are kept clean and organized. Maintain stock of vital consumable components: fuses, breakers, light bulbs, switches, belts, etc.
• Assist Manager-Operations with analysis, audits and documentation of contractor performance
• Respond to tenant service requests (work orders) in a timely manner. Ensure customer satisfaction by obtaining direct feedback. Close work orders upon completion of task
• Assist Manager-Operations with procedures and programs: Emergency Operations Procedures (EOP), Health and Safety, crisis simulations, Key Facility Assessments, Specific Method of Procedures (SMOP), Standard Operating Procedures (SOP), etc.
• Assist Manager-Operations with Risk Management Inspections and annual Property Inspections
• Act with a focus on customer satisfaction
• Plan and manage time and priorities effectively and efficiently
• Use excellent interpersonal skills to work equally well with tenants, unionized employees, union representatives, trades and executives

Critical Qualifications

• Candidates who are part of the Craft and Services bargaining unit must have:
• A college diploma in electronics or telecommunications, or equivalent work experience
• Candidates from outside the Craft and Services bargaining unit must have:
• A college diploma in electronics or telecommunications, or equivalent work experience
• A minimum of a high school diploma
• Valid refrigeration mechanic license (HVAC) with excellent experience or electrician license with excellent experience as a construction and maintenance electrician or industrial electrician or equivalent experience. (In addition, stationary engineer license may be required)
• Fluent in English
• Possess good manual dexterity and able to work with different hand tools
• Capable to lift and carry heavy weight
• Capable to climb and carry ladders
• Capable to kneel and bend and work in areas with restricted movement
• Capable to safely execute all functions/aspects of the job and meet all safety requirements associated with the work equipment
• Intermediate knowledge in electro-mechanical systems and general maintenance of building infrastructure
• Excellent knowledge on troubleshooting (detail and process oriented)
• Knowledge of building automation system
• Intermediate knowledge of Microsoft Office
• Ability to work autonomously and with minimal supervision
• Ability to communicate clearly and concisely, both orally and in writing
• Ability to make decisions promptly and manage risks while under pressure

Working Conditions

In general, the work shifts are 8 hours a day; Monday to Friday (40 hrs per week). This position is for the afternoon shift; starting at 1 or 2 pm.

The candidate must be able to work outdoors in various weather conditions and may be called upon to work variable schedules according to business needs (schedules within a given day are prepared by the Company with due consideration to seniority), to participate in a standby program and work overtime as needed. Available and flexible to work days, evenings, nights, weekends, and statutory holidays as needed.

Note that many working conditions are subject to terms outlined in the collective agreement.

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Bilingualism is an asset (English and French); adequate knowledge of French is required for positions in Quebec.

Additional Information:

Position Type: Union
Job Status: Regular - Full Time
Job Location: Canada : Ontario : Toronto
Flexible work profile: Full-time in office (meaning that you will be required to perform your work on-site)
Application Deadline: 01/16/2023

Please apply directly online to be considered for this role. Applications through email will not be accepted.

At Bell, we don\'t just accept difference - we celebrate it. We\'re committed to fostering an inclusive, equitable, and accessible workplace where every team member feels valued, respected, and supported, and has the opportunity to reach their full potential. We welcome and encourage applications from people with disabilities.

Accommodations are available on request for candidates taking part in all aspects of the selection process. For a confidential inquiry, simply email your recruiter directly or to make arrangements. If you have questions regarding accessible employment at Bell please email our Diversity & Inclusion Team at .

Created: Canada, ON, Toronto

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