Job Description

Duree de l'emploi: Permanent Langue de travail: Anglais Heures de travail: 80 hours bi-weekly Education: Experience:

Education

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College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years or equivalent experience

Work setting

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Urban area On-site customer service Rural area Service Various locations Relocation costs not covered by employer

Tasks

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Inspect products to determine the requirements for repair Install electronic equipment Repair electronic equipment Inspect and test electronic equipment and assemblies Repair or replace defective or worn-out parts and components using hand, power or specially designed tools Diagnose and locate circuit, component and equipment faults Test and adjust repaired products for proper functioning Adjust, align, replace or repair electronic equipment and assemblies Complete work orders, test and maintenance reports Provide customer service Maintain, troubleshoot and administer the use of local area networks (LANs), wide area networks (WANs), mainframe networks and computer workstations and peripheral equipment Evaluate and install computer hardware, networking software and operating system software Provide problem-solving services to network users Implement data, software and hardware security procedures Perform routine network start up and close down and maintain control records Perform data backups and disaster recovery operations Implement network traffic and security monitoring software, and optimize server performance Set up local area networks and connections to the Internet

Certificates, licences, memberships, and courses

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Working at heights training Workplace Safety and Insurance Board (WSIB) clearance Certificate A+ Certification Microsoft Certified Solutions Associate (MCSA) Network+ Certification

Type of service and repair

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Alarm/security system Computers and peripherals Video cameras and projectors

Computer and technology knowledge

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MS Office MS Outlook MS Excel MS Windows MS Word Networks Wireless networks Wireless router Mac OS Information technology Linux Spreadsheet Internet Device drivers Networking software Networking hardware Networking security Extranet Intranet Servers File management software Security software Mail server software Desktop applications Virtualization

Security and safety

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Bondable Criminal record check Credit check Driving record check (abstract) Basic security clearance

Transportation/travel information

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Own transportation Own vehicle Vehicle supplied by employer Willing to travel Willing to travel regularly Valid driver's licence Willing to travel cross-border Willing to travel for extended periods Willing to travel overnight Travel expenses paid by employer

Work conditions and physical capabilities

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Manual dexterity Attention to detail Hand-eye co-ordination Fast-paced environment Physically demanding Bending, crouching, kneeling Tight deadlines Work under pressure Repetitive tasks Handling heavy loads Sitting Combination of sitting, standing, walking Standing for extended periods

Weight handling

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Up to 9 kg (20 lbs) Up to 13.5 kg (30 lbs) Up to 23 kg (50 lbs)

Own tools/equipment

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Cellular phone

Personal suitability

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Client focus Efficient interpersonal skills Excellent oral communication Organized Reliability Excellent written communication Flexibility Team player Values and ethics Initiative Accurate Judgement

Screening questions

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Are you authorized to work in Canada? Are you available for shift or on-call work? Are you available to start on the date listed in the job posting? Are you willing to relocate for this position? Do you have experience working in this field? Do you have the above-indicated required certifications? Do you have the equipment you need to work from home (like internet and a workspace)? Do you live near the job location? What is the highest level of study you have completed? What is your current field of study? What is your current level of study?

Experience

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5 years or more

Health benefits

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Dental plan Disability benefits Health care plan Paramedical services coverage Vision care benefits

Financial benefits

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Group insurance benefits Life insurance Mileage paid

Long term benefits

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Long-term care insurance

Other benefits

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Free parking available Learning/training paid by employer On-site amenities Other benefits Paid time off (volunteering or personal days) Transportation provided by employer Parking available

Support for Veterans

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Offers mentorship, coaching and/or networking opportunities for Veterans

Support for Indigenous people

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Offers mentorship, coaching and/or networking opportunities for Indigenous workers Develops and maintains relationships with indigenous communities, indigenous-owned businesses and organizations

Support for mature workers

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Applies hiring policies that discourage age discrimination Provides workspace accommodations, such as age-appropriate ergonomic considerations, to meet the physical needs of mature workers (for example: adjustable desks and chairs, accessible parking, etc.)

Supports for visible minorities

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* Applies hiring policies that discourage discrimination against members of visible minorities (for example: anonymizing the hiring process, etc.)