Job Description

In this role, the Marine Service Technician will ensure the positive ownership experience of customers during the repair of their new or pre-owned boat, contributing to the dealership's professional image and reputations as the service leader of the region. Some of your key responsibilities in this role will include:

• Diagnosing and repairing boats and engines brought to the dealership for service

• Performing all repairs correctly the first time

• Completing repairs within the specified timeframes

• Conducting quality checks on work performed

• Establishing and maintaining effective working relationships with other dealership personnel

• Providing Service Writers with accurate estimates of time and work, including future recommended work

• Looking up parts for each work order assigned and consulting with Supervisor to establish estimates; obtaining parts from Coordinator upon approval

• Properly tagging all warranty parts

• Following safety rules and regulations, including wearing proper protective gear

• Keeping tools and work area neat, clean and organized at all times

• Keeping up to date on latest technical service bulletins, etc.

• Attending factory training and additional training as necessary

• Following company policies and procedures

• Cleaning up after every job, including reassembly of any required components

• Accurately documenting work completed/recommendations on the Repair Order after every repair

• Keeping all equipment in good working order

• Maintaining customer satisfaction standards including few comebacks and low repeat repair ratio, ensuring customer satisfaction ratings show consistent improvement quarterly

• Ensuring that unused parts are returned to Parts Department, labor hours per repair operation are consistent with labor guide, and efficiency and productivity are within dealership guidelines

Qualifications: * Must possess essential mechanical and technical skills * Good health and physical mobility * Possess job-related skills, i.e., welding, plumbing, electrical, etc. (not necessary will train) * Takes pride in work and has self-confidence * Maintains professional attire and attitude at all times * Ability to work independently as well as in groups * Attention to detail and adherence to the Service processTraining will be provided as wellWage based on experienceJob Type: Full-timeSalary: $21.50-$24.00 per hourAdditional pay:

• Overtime pay

Benefits:

• Company events
• Dental care
• Extended health care

Schedule:

• 8 hour shift

Ability to commute/relocate:

• Charlottetown, PE: reliably commute or plan to relocate before starting work (required)

Expected start date: 2022-08-29