Job Description

Work Schedule Standard (Mon-Fri)
Environmental Conditions Office

Technical Writer
At Thermo Fisher Scientific Inc., we present an outstanding opportunity for a Technical Writer in our Engineering team. This role positions you at the forefront of constructing and maintaining world-class product information for our Lab Automation (LA) hardware and software product lines. Join us to work closely with innovative R&D teams and develop flawless HTML5 help systems, training videos, and other educational resources aimed at empowering our end-users!
Essential Duties and Responsibilities
The Technical Writer will be responsible for:

• Crafting outstanding product information for various robotics and automation software products.
• Crafting customized, client-specific HTML5 system guides.
• Coordinating the translation of product information into multiple languages.
• Maintaining product information for the library of software drivers used by the LA group.
• Drafting IQOQ procedural documentation for use by LA field service technicians.
• Facilitating the transition from a PDF/print documentation library to an HTML5-based help system.
• Developing procedural videos and other multimedia educational resources.
• Mentoring junior technical writers and providing instruction regarding procedures, tools, and standards.
• Performing regular copyedits and substantive reviews, and offering constructive feedback to other team members.
• Participating in R&D team meetings, trainer and service technician debriefings, and SME interviews.
• Proactively identifying new product developments that require documentation.
• Tracking and recording product information-related tasks and projects.
• Implementing various documentation process-improvement initiatives.
• Assisting with other documentation-related projects, as needed.

Requirements
The ideal candidate will possess:

• Three-to-five years' experience in Technical Communications or a related field.
• A degree or equivalent experience in a Communications-related field.
• More academic certifications and/or expertise in producing video, e-learning, and other multimedia content.
• Having a background in pharmaceutical, software, engineering, regulatory, or other science-related fields would be advantageous.

Knowledge & Skills
The ideal candidate will showcase:

• Advanced written and oral communication skills.
• Proficiency in the English language.
• Proficiency with MadCap Flare and its supporting applications.
• Familiarity with TechSmith Camtasia (preferred) or an equivalent video-editing application.
• Understanding of HTML5, CSS, and XML in an authoring environment.
• Strong organizational, planning, and time-management skills.
• Interest in learning on the job and quickly applying new knowledge and skills.
• Ability to provide constructive criticism and mentor junior team members.
• Having familiarity with translation and localization is advantageous.

Skills Required