Job Description

Office Hours: Monday to Friday 8:30am to 5:00pm

WHATS IN IT FOR YOU, YOU ASK?

Part of a

FAMILY

.

FUN-LOVING, POSITIVE

and

ENCOURAGING

atmosphere.

CELEBRATE

in Company Events (Pizza lunch, Cake, Birthdays, Anniversaries, spirit wear, contests etc.) Canada's

#1

LEADER

in the Stairlift Industry - proudly serving our customer's needs since 1992!

COMPANY BENEFITS, 3 WEEKS

vacation

, PAID

time-off, on-site parking

, CASUAL DRESS ATTIRE!

WE ARE SEEKING:

A qualified Training Specialist, who will provides training to employees on all technical aspects of stairlifts from the initial survey to installation and servicing. This position is an integral part of the Operations Department and is responsible for providing technical and product knowledge to Installers and service technicians

WHO WE ARE:

Acorn is a fun and friendly environment where your work here matters. We pride ourselves in the care we give to support all of our customer's needs!

Acorn Stairlifts Canada Inc., has become the leader in our industry. We are the largest supplier of stairlifts sold directly to our clients, and are the largest independent straight stairlifts manufacturer of the world. The key to our success is simple. We utilize Hi-tech systems and processes to ensure a simple to use; yet high quality product is produced.

WHAT YOU'LL BE DOING

Assessing organizational and departmental technical training needs to identify knowledge and skill gaps. Designing and developing customized training programs and materials tailored to employee needs Delivering training sessions in various formats, including classroom, virtual, and field-based instruction. Maintaining accurate and up-to-date training records to track employee development and provide reports to managers as required Ensuring the company's training facility, tools, and equipment are maintained in proper working condition Evaluate training effectiveness and recommend improvements to enhance learning outcomes and support company objective Providing ongoing technical support, guidance, and mentorship to employees May be required to travel across Canada and visit offices in the US and UK to complete training with employee in the field Other duties as assigned/required

WHAT YOU HAVE:

Ability to effectively present training sessions to new and existing employees. Proficiency with computers and common software tools (Microsoft Office, video conferencing platforms, etc.) Strong verbal and written communication skills Excellent interpersonal and presentation skills Comfortable in a time-sensitive, project driven, team-based environment Ability to handle multiple projects and priorities with a high attention to detail Demonstrated organizational and time management skills Strong mechanical and/or electrical aptitude

QUALIFICATIONS

3+ years of hands-on experience in stairlift installation, mechanical systems, or a related technical field Secondary school diploma or related experience Experience creating and delivering training materials and manuals 1-3 years related experience in a fast-paced environment Valid Driver's Licence and clean Driver's Abstract Clean criminal background check Must have a valid passport

Physical Demands:

Ability to lift/carry 80 - 120 pounds While performing the duties of this job, the employee is occasionally required to stand; walk; sit and stoop, kneel, crouch, or crawl. The employee is regularly required to reach with hands and arms.

CORE VALUES

Quality:

products we make and sell, and the services we provide

Unity:

working together as one team

Integrity:

acting responsibly and honestly to deliver on our promises

Caring:

about our customers, each other, and the wider community

Ambition:

taking pride in all we do and striving to improve

Acorn Stairlifts Canada Inc,is an equal opportunity employer. We are committed to compliance with all applicable legislation to provide accommodations where necessary for applicants with disabilities. Please advise us at any point during our process if you require accommodation. We thank everyone for their application; however, only selected applicants will be contacted.

Job Types: Full-time, Permanent

Pay: $75,000.00-$80,000.00 per year

Benefits:

Casual dress Company events Dental care Extended health care Mileage reimbursement On-site parking Paid time off Vision care
Ability to commute/relocate:

Burlington, ON L7L 5H7: reliably commute or plan to relocate before starting work (preferred)
Application question(s):

Do you have a valid driver's license? Do you have a valid passport?
Willingness to travel:

50% (preferred)
Work Location: In person