REW is looking for a Technical Support Specialist to join our high tech, high performing team. We are excited to welcome the next REW IT Specialist who will be responsible for supporting both internal and external technical inquiries, updates and escalations for our clients. Collaborating with our internal partners in a timely and accurate manner determines the course of client outcomes. When our clients succeed, we succeed!
What you bring:
You are known for your customer service focus, high standards, and a collaborative mindset. You have a willingness to support your clients and the team when your extra efforts might be needed from time to time.
What you will get in return:
REW values excellence and recognizes achievements. Results are rewarded by competitive compensation, comprehensive benefits, and amazing opportunities/projects. We appreciate and give back for your extra efforts. As a hybrid workplace, we understand flexibility is important, and offer the opportunity to work remotely. You will work with an amazing team (REW team members are the BEST), who always strive to make a difference, and consistently live our core values: Always be Awesome, Customer Success, and Innovation.
Key Responsibilities:
The TSR will support the site integration and continue identifying areas of opportunities, efficiencies and troubleshooting support. The TSR is also responsible for maintaining the data integrity and continuing to build the client relationship.
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