Job Description

Your Opportunity:

We are seeking a highly skilled Microsoft 365 Tenancy Specialist to join our healthcare IT team. This role is ideal for someone with deep technical expertise in managing Microsoft 365 environments, including Exchange Online, Teams, SharePoint, Azure AD, and Intune.

As the go-to for all things Microsoft cloud, you will plan and execute the configuration, security, and optimization of our Microsoft 365 tenant, ensuring it supports both our clinical operations and compliance requirements. This is a hands-on technical role with strategic influence over our cloud productivity environment.

Roles and Responsibilities

:

Administer and optimize the Microsoft 365 tenant across services including Exchange Online, SharePoint, OneDrive, Teams, and Intune Manage user provisioning, licensing, and group policies through Microsoft 365 Admin Center and Azure Active Directory Design and implement conditional access policies, MFA configurations, and compliance/security baselines Support mobile device management (MDM/MAM) and endpoint security via Microsoft Intune Collaborate with IT leadership on Microsoft 365 roadmap, governance, and lifecycle management Troubleshoot escalated cloud service issues and provide expert guidance to helpdesk and infrastructure teams Ensure alignment with healthcare data privacy laws (HIPAA, PIPEDA) and internal security policies Maintain system documentation, runbooks, and change control records

*The above responsibilities are not to be considered all-inclusive.

If so, we are looking for a future colleague who has...

Post secondary education (degree or diploma) in Information Technology, Computer Science, or equivalent combination of education and experience 5+ years of hands-on experience managing Microsoft 365 tenants in enterprise or healthcare environments Expert-level knowledge of Microsoft 365 Admin Center, Azure AD, Intune, Teams, and Exchange Online Strong understanding of Microsoft cloud security, compliance, and identity management features Experience with endpoint configuration, policy deployment, and device compliance using Intune Familiarity with hybrid identity models and integration with on-prem Active Directory Ability to communicate technical concepts clearly to both IT and non-technical stakeholders Proven track record of working in regulated environments, preferably healthcare Valid G License and access to transportation, for remote work

Why Join the HFHT?

Competitive Employee Value Proposition including, but not limited to:

Healthcare of Ontario Pension (HOOPP) Extended health care benefits including health, dental, vision & critical Illness insurance Meaningful, purpose-based work 12 paid Stat holidays and one (1) extra float day Ongoing green initiatives

Summary:

Classification:

Non-Union

Primary Location:

Hamilton

Multi-site:

Yes

Schedule:

Monday-Friday

Employee Class:

Full-time (1.0 FTE)

Date Available:

ASAP

Salary:

$60,900- $73,100

Application Instructions:

Interested applicants please submit resume and cover letter as one document using naming convention:
Last name, First name_Position by email:

hr@hamiltonfht.ca

Note:

If successful in receiving a job offer with the Hamilton Family Health Team, new hires may be required to provide proof of full COVID-19 vaccination prior to start date as a condition of their employment. If successful candidates are unable to get their COVID-19 vaccination as a result of a medical exemption, they may be required to submit supporting documentation to establish that they are exempt from this requirement.

We thank all applicants for their interest, only those selected for an interview will be contacted.

The HFHT is committed to building a respectful, caring, equitable, and inclusive workplace where staff reflect the diversity of the communities that we serve. As such, we welcome applications from all qualified individuals including all equity-deserving groups. In addition, we are committed to accessibility and creating a barrier free hiring process in accordance with the Ontario Human Rights Code, and the AODA (Accessibility for Ontarians with Disabilities Act, 2005). Accommodation is available upon request at any point in the selection process by notifying the recruitment staff.

Job Types: Full-time, Permanent

Benefits:

Dental care Employee assistance program Extended health care Life insurance Paid time off Vision care
Ability to commute/relocate:

Hamilton, ON L8R 2K8: reliably commute or plan to relocate before starting work (required)
Application question(s):

Are you comfortable with the salary range for this role? Do you have expert-level knowledge of Microsoft 365 Admin Center, Azure AD, Intune, Teams, and Exchange Online?
Experience:

Microsoft 365 Tenants: 5 years (required)
Work Location: In person