Job Description

MINDZPLAY SOLUTIONS INC. has been a leading-edge developer of internet-based software solutions since 2004.

We are currently looking for an individual with exceptional problem solving and communication skills.

This is a home-based job working independently with minimal direction and supervision

.

We offer a Competitive Salary with flexibility in hours.

Requirements:

Must be able to prioritize work and communicate clearly and professionally.

Work effectively across a variety of communication channels (phone, email, and chat)

Basic Knowledge in HTML and CSS.

Provide support and assist clients in the set up and operation of our internet-based software system.

Ability to diagnose and trouble shoot technical issues with clients to help resolve their issues quickly and efficiently.

Properly escalate unresolved issues to appropriate internal support and work collaboratively with development team to assist.

Provide prompt, accurate feedback to clients.

Qualifications:

Previous work experience in technical support role an asset.

Computer skills including a working knowledge of Microsoft Office and Internet

Adobe Suite - Adobe Express are an asset.

Effective communication, organizational and interpersonal skills.

The ability to work autonomously, with limited direct supervision.

Experience in sales and/or managing customer accounts is an asset.

A related post-secondary education.

As a technical support person, you will play a vital role in delivering a vast experience to our global client base and function as a key resource for our internal platform.

This is a permanent position with part-time/full-time hours, with availability to start right away.

Interested candidates can submit a resume along with a cover letter. No phone calls please.

We are dedicated to adding new perspectives to our team and encourage everyone to apply. However, qualified applicants will receive top consideration for employment and will be contacted.

Job Types: Full-time, Part-time

Pay: From $20.50 per hour

Expected hours: No less than 25 per week

Benefits:

Flexible schedule Work from home
Schedule:

Evening shift Monday to Friday On call
Work Location: Remote

Application deadline: 2025-06-30
Expected start date: 2025-07-07