Job Description

Position Summary
We are seeking a Technical Support Engineer with strong mechanical and electrical knowledge to support customers, resolve technical issues, and contribute to documentation, diagnostics, and product improvement. This role requires strong communication skills in both French and English, along with the ability to analyze problems, propose technical solutions, and support internal teams.
Pay Rate: From $43.32/hr
Hours: Monday-Friday (Flexible start: 7:00-9:00 AM)
Travel: Occasional travel for training or customer visits; must be able to travel between the U.S. and Canada.
Key Responsibilities

• Record, analyze, and resolve customer complaints; gather required information and propose applicable solutions
• Present operation and maintenance documentation to internal/external customers
• Write diagnostic, assembly, and disassembly procedures
• Provide technical input for quotes and submissions
• Investigate and propose solutions for discontinued GE Grid Solutions products; test and industrialize solutions
• Assist in identifying and materializing business opportunities
• Review and approve technician site reports

Required Qualifications

• Bachelor's degree in mechanical engineering or Technical Industrial Engineering
• Minimum 2 years of relevant experience
• Knowledge of electrical networks
• Proficiency with AutoCAD and MS Office
• Fluency in English and French

If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!
About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells
ManpowerGroup (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands - Manpower, Experis, Talent Solutions, and Jefferson Wells - creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2022 ManpowerGroup was named one of the World's Most Ethical Companies for the 13th year - all confirming our position as the brand of choice for in-demand talent.

Skills Required