About The Ottawa Hospital

Inspired by research and driven by compassion!

The Ottawa Hospital (TOH) is one of Canada\xe2\x80\x99s largest learning and research multi-campus hospitals. With more than 1,100 beds and approximately 12,000 staff members, we deliver specialized care to the Eastern Ontario region.

From the compassion of our people to the relentless pursuit of new discoveries, The Ottawa Hospital never stops seeking solutions to the most complex health-care challenges while continually engaging with the community to support our vision for better patient care.

Working together with its research institute, the University of Ottawa, and other partners, the hospital is continually gaining national and international recognition for high-quality patient care, teaching and research, while striving to meet the needs of the culturally diverse community we serve.

Position Information

This position will be across all three campuses.

Rotation/Shifts

Days, 8 hour shifts.

Basic Requirements

• 
  College diploma, Undergraduate degree or equivalent experience in a related field;
• 
  Experience in IT supply chain procedures and processes;
• 
  Two (2) years experience in a computer technical environment;
• 
  Excellent customer service skills including patience and diplomacy;
• 
  Knowledgeable in HelpDesk best practices;
• 
  Team player with demonstrated commitment to service excellence;
• 
  Experience using Oracle Inventory;
• 
  Knowledge of Microsoft\xe2\x80\x99s Windows operating system environment;
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  Experience in supporting clients in a field technician role;
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  Experience in computer hardware support services, technology and network communications;
• 
  Strong analytical and problem-solving skills;
• 
  Strong interpersonal skills;
• 
  Excellent organizational and time management skills;
• 
  Ability to work independently with minimal or no supervision.

Preferred Qualifications

• 
  High levels of experience with macOS, iOS and iPadOS devices;
• 
  Knowledge of IT/Telecom technology terminology;
• 
  Experience with ServiceNow, Office 365, EPIC;
• 
  Proficiency in English and French \xe2\x80\x93 oral expression (advanced level) and comprehension (advanced level).

What you can expect from us

The Ottawa Hospital is committed to providing a healthy, safe, and inclusive work environment for everyone. We are driven by our purpose to provide each patient with the world-class care, exceptional service and compassion we would want for our loved ones.

We offer an attractive and equitable compensation package including a comprehensive benefits package, a Defined Benefit Pension (DBP) plan, and insurance protection. We also offer discounts from choice providers on a variety of products and services.

The Ottawa Hospital provides various Health and Wellness resources as well as opportunities for personal and professional development opportunities from our in-house Learning and Leadership Development team to help align your goals with your career objectives.

Interested? Apply today!

If you are passionate about what you do, motivated by improving the health of the community, excited by leading-edge medical technology, and as committed to excellence, quality and patient safety as we are, we would like to hear from you. Please submit an on-line application for the position you are interested in. We thank all those who apply but only those selected for further consideration will be contacted.

The Ottawa Hospital is an equal opportunity employer. Upon request, accommodations due to a disability are available throughout the recruitment process.