Position Overview

The Technical Services Representative plays a key-role in the operations as he/she set up, operating and dismantling audio visual equipments.

Key Job Responsibilities

• Setting up, operating, and dismantling audio visual equipment at events as assigned.
• Servicing trade shows, hotel conventions, and staging events.
• Verify completed purchase orders and that all required equipments were prepared.
• Loading and unloading trucks; requires to lift heavy equipment.
• Climbing stairs and ladders
• Perform various control testings and troubleshoot equipments before the assigned event.
• Sitting for lengthy periods to operate equipment in meeting rooms (could be at least four hour stretches lasting all day)
• Walking during trade shows.
• Driving defensively \xe2\x80\x93 cube vans and panel vans
• Driving long distances (or as a passenger).
• Handling equipment with care.
• Complete reports on events as per company procedure
• Representing the Company in a professional manner
• As required, act as Lead TSR which consists of coordinating a team of TSR and freelancers and act as the on-site resources for the client and operations department.
• Perform other duties as assigned.

Job Qualifications

• High School diploma is preferred
• 2-3+ years of customer service or hospitality experience is preferred.
• 2-3+ years of audio visual experience is preferred
• Set up knowledge of the following equipment is required:
  • Portable Sound Systems ( speakers, mixers and equalizers )
  • Wireless Microphones
  • LCD Data Projectors and Monitors
  • Computer Interfaces and Switchers
  • Betacam
  • Large Projection Screens and Scaffold towers
  • Industrial Video Cameras
  • Video Lighting Equipment
  • Simultaneous Translation Equipment
  • Fastfold Screens
  • Cameras
  • Risers/Staging
• Strong Client Service and interpersonal skills
• Professional Appearance and behavior
• Able to work under pressure with tight delays
• Analytical and problem resolution skills
• Organizational Skills
• Valid driver\xe2\x80\x99s license

Competencies (by Core Values)

• Ownership
• Hospitality
• Professionalism
• Responsiveness
• Safety Conscious
• Decision Quality
• Tech Savvy
• Communicates Effectively
• Drives Results
• Instills Trust