Technical Sales Support R744 Systems (oem)

Kelowna, BC, CA, Canada

Job Description

ARE WE COMPATIBLE? A LITTLE ABOUT US


At Vitalis, we pride ourselves on reimagining solutions that encompass both performance and sustainability. We are driven by the belief that people, planet and profits are not mutually exclusive, and we can have a positive impact on each without sacrificing the other. We believe the key to our success is not only defined by what we produce but who we are as an organization and how we work together. We are committed to curiosity, innovation, passion for environmental sustainability and applying those principles wholistically throughout our day-to-day work. And finally, we believe in being nice people; people that other's pride themselves in knowing and working with. People who genuinely care about each other and the world around them.

Does the idea of working with us light a spark of excitement within you? Read on.

Job Summary:


We are looking for a driven and technically skilled professional to support our sales team with equipment selection, quote preparation, and application engineering for R744 (CO?) refrigeration and heat pump systems. This role is ideal for someone early in their HVAC/R or mechanical engineering career who enjoys solving technical challenges and working closely with customers and internal teams. You will partner with Account Managers to develop proposals and technical solutions for commercial and industrial projects.

Key Responsibilities:

Quoting & Technical Support



Review RFQs, project specifications, and mechanical drawings to build customer proposals and quotes. Perform equipment selection based on load calculations, ambient conditions, and application requirements. Prepare cost estimates, BOMs (Bills of Materials), and technical documentation for proposal packages. Configure system options such as compressors, heat exchangers, controls, and safety components for R744 applications. Create quotation technical details for CO? transcritical booster and heat pump systems.

Sales Team Support



Work closely with Account Managers to support customer inquiries and project bids. Assist with technical clarifications during pre-bid and post-bid discussions. Maintain CRM records and help track quote status and project pipelines. Coordinate with purchasing, engineering, and manufacturing teams for pricing and feasibility.

Customer & Project Interface



Respond to customer technical questions related to system design, power requirements, refrigerant safety, controls integration, and equipment layout. Provide documentation such as P&ID diagrams, electrical loads, dimensional drawings, and datasheets. Support customer meetings and product presentations as required.

Product & Process Knowledge



Develop an understanding of R744 system components, refrigeration principles, and OEM product capabilities. Stay current on industry codes and standards (CSA B52, ASME, ASHRAE) and regional requirements (TSBC, TSSA, etc.). Contribute to continuous improvement of proposal tools, quote templates, and standard configurations.

Qualifications and Skills:

Education



Diploma or Degree in Mechanical Engineering, HVAC/R Technology, Building Systems Engineering, or related discipline. Red Seal Refrigeration Mechanic or Gas Fitter background is considered an asset.

Experience



2-5+ years experience in HVAC/R, industrial refrigeration, mechanical design, or equipment quoting/estimating. Knowledge of thermodynamics, refrigeration cycles, and heat transfer principles. Experience with R744 (CO?), industrial refrigeration, heat pumps, or compressor systems strongly preferred. Familiarity with commercial/industrial RFQs. CRM experience (Salesforce, Odoo, etc.) is a plus.

Technical Skills



Understanding of P&IDs, equipment sizing, and system layouts. Familiarity with PLC/VFD control systems is an asset. Ability to read and interpret mechanical drawings, technical specifications and engineering documents.. Strong problem-solving skills with a hands-on mindset. Strong Excel skills; experience with engineering tools or CRM systems an asset. Comfortable working with technical specifications and engineering documents.

Soft Skills



Strong attention to detail and accuracy in quotes and documentation. Excellent communication and teamwork abilities. Organized and able to manage multiple quoting deadlines. Curious, eager to learn, and technically minded.

Key Performance Indicators



Quote accuracy and response time. Win rate of supported proposals. Customer satisfaction and internal team feedback. Quality and completeness of technical documentation.

Benefits


------------

Flexible Work Program RRSP Matching Program Extended Health, Vision, and Dental plan Training and CPD allowances Gain hands-on experience in

natural refrigerant technology

and

sustainable cooling systems

. Work with a team of experienced engineers and account managers. * Competitive salary + performance bonus + benefits.

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Job Detail

  • Job Id
    JD2923855
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Kelowna, BC, CA, Canada
  • Education
    Not mentioned