Job Description

About Us:

At Stamford Fireplaces, we are one of the largest fireplace dealers across the Niagara Region. We specialize in new construction, commercial, and residential sales and installation. We pride ourselves on delivering clear, concise, and comprehensive service to all our clients. Being around for 50+ years, we have focused on building an environment where staff can learn, grow, and feel supported. As we continue to expand, we're looking for a motivated Technical Sales Professional to join our dynamic team and help us further our growth.

Job Overview:

As a Technical Sales Professional, you will be the first face our clients see when they enter the showroom. You will be responsible for gathering information from the client to determine which fireplace application best fits their needs. Additionally, you will be required to create a written, signed contract, collect deposits, and book installation dates.

Key Responsibilities:

Sales:

Help clients by showing them a wide range of product, answer any technical or installation-based questions, and book estimates

Client Consultations:

Meet with clients to understand their needs and offer advice based on installation requirements

Technical Expertise:

Be the point of contact for clients who have questions about the product or installation; be willing and able to consult installation manuals to learn about the variety of product we carry

Proposal Development:

Work individually or with other staff members to create customer quotes, be able to explain proposals to clients and secure product deposits

Collaboration:

Be able to communicate efficiently with our product distributors about parts, warranty issues, and order updates

Client Support:

Be able to answer phone calls, assist clients with basic technical issues, and refer for service appointment if necessary

Qualifications:

Experience:

Fireplace sales; Ideal candidate will have experience in HVAC or construction

Technical Skills:

Ability to read and understand blueprints and electrical schematics; ability to explain complex technical concepts in an accessible manner

Sales Skills:

Ability to build relationships with clients, builders, and interior designers; has the drive and ability to close sales

Communication:

Excellent written and verbal skills is a must; detail oriented

Problem Solving:

Strong problem-solving skills; ability to think creatively to identify solutions for clients

Preferred Qualifications:

Previous experience in HVAC or construction Computer knowledge is a must
If you are interested in applying and have the above qualifications plus a pleasant demeanor who connects well with customers we would love to hear from you! Please submit your resume and if we feel like you would be a good fit we will reach out to schedule an interview!

Job Type: Full-time

Pay: From $24.00 per hour

Expected hours: 40 - 45 per week

Work Location: In person