Job Description

Note: We are not engaging external recruitment agencies or third-party services, as the recruitment of this position is being managed internally. Thank you.

Organization Summary:

Sirkit is a Managed Service Provider (MSP) established in 2007. We deliver efficient service by focusing on documented, repeatable processes and automation. Our work's efficiency allows us to deliver significant value to our clients while compensating our team fairly. Our clients are accustomed to a friendly, outgoing, and engaging experience, and every person on our team is responsible for maintaining that experience. Our mission is to build long-term relationships, be accountable, and protect our partners.

We expect all our employees to live our values:

Security First - Protecting you; above everything else. One Team- Together, we are unstoppable. Driven to Succeed- Competent and confident in everything we do. Make it Happen - We Take Ownership and get it done Kaizen - Dedicated to continuous improvement. We Fing Care - Passionate service that demonstrates commitment to our team, clients, and business partners.

What's great about Sirkit?

Sirkit provides an inclusive environment of like-minded technology professionals working towards a common goal. We put service ahead of sales, as our company was built by and is still run by technicians; our leadership team is entirely composed of former technicians. We pride ourselves on hiring the best, compensating fairly, and having fun on the job. We don't compromise on technology or security and always ensure we provide the best solutions. We hire and train before we grow, so we're not playing catch up. We embody the Kaizen mindset, and we're always willing to do the work to improve and solve issues.

Additionally, we provide the following great benefits to our team:

Hybrid in office/work from home working schedule Three weeks of vacation starting and four weeks after three years Six personal days per year Quarterly profit-sharing bonuses RRSP Matching program Full medical and dental benefits Free lunch every Friday Friday Happy Hour 1.5x paid overtime Open pay bands, accountability, and growth options Paid training and certifications Fun social events Leave 2 hours early before long weekends to beat the traffic

Don't take our word for it; here's some feedback from our team:

Compliance Analyst, 4 years with Sirkit:

Sirkit is very open to feedback. Everyone's opinions matter and if there's a process that can be improved, we don't get caught up in months of discussions and approvals from higher-ups. We can go from an idea in an L10 meeting one week to having it fully implemented the next week.

Service Dispatcher, 1 year with Sirkit:

Sirkit Management cares about their employees. Sirkit created a fun, inclusive work environment for all to grow and learn in.

Service Technician, 1 year with Sirkit:

Coffee trips and lunches bought for the office along with the social events

vCIO, 6 months with SIRKit:

What's great about Sirkit? - What's not great about Sirkit! How everyone cares about providing solution-based services and not break-fix. How the culture is very supportive and close "family". Everyone is out to help each other, and we all work towards a common goal.

Practicum Student:

"As a student, working at Sirkit has been an incredible introduction into the IT industry! I strongly feel like the effort I put in is reciprocated by everyone here! The culture is great, and everyone is eager to share their experiences. I don't think there's a better place to spend a summer while in between school."

Job Summary

Sirkit is searching for a highly motivated and detail-oriented Technical Sales Specialist to join our growing team. This role blends technical acumen with exceptional organizational and communication skills. You will be the technical backbone of our sales team, partnering with the CRO to build and close new business opportunities through insightful assessments, precision-built proposals, and relationship-driven engagement.

This role is ideal for someone who thrives in a fast-paced environment, loves learning new technologies, and takes full ownership of the administrative and strategic sales process -- all while keeping every detail organized and on track behind the scenes.

If you're energized by networking, solving business problems with IT solutions, and using your technical knowledge to guide prospects through the sales journey, we want to hear from you.

Job Duties and Responsibilities

Partner closely with the CRO to qualify leads, conduct onsite technical assessments, and uncover client pain points and business objectives. Take initiative and own all follow-up processes -- ensuring that prospects and internal stakeholders have the information and timelines they need to move forward. Draft proposals with a high degree of accuracy and polish, ensuring they reflect both the technical requirements and strategic goals uncovered in assessments. Organize and track every sales interaction in HubSpot -- including calls, emails, meetings, tasks, and documentation. Build supporting materials such as presentation decks, case studies, and technical demos that enhance the sales process. Maintain and configure HubSpot CRM tools to improve sales workflows, visibility, and efficiency. Represent Sirkit at networking events, conferences, and industry mixers, cultivating new relationships and referral partners. Document and hand off signed opportunities clearly and accurately to onboarding and project teams. Stay up to date with certifications, IT best practices, and industry trends through ongoing research, vendor engagement, and formal training.

Skills/Abilities

Technical Skills

Level 2 IT Expertise: Solid understanding of cloud services (Microsoft 365, Azure), networking, infrastructure, and cybersecurity best practices. Solution Design: Ability to match technical solutions to business problems effectively. CRM Proficiency: Strong skills with tools like HubSpot for tracking, organizing, and optimizing the sales pipeline. Proposal Development: Precision in building and customizing technical proposals, presentations, and documentation. Certifications (or pursuit thereof): CompTIA Network+/Security+, Microsoft 365 Certified, or similar.

Analytical & Organizational Abilities

Detail-Oriented: Ability to spot inconsistencies and ensure no detail falls through the cracks, especially in documentation and proposals. Strong Organizational Skills: Able to manage multiple prospects, follow-ups, and tasks simultaneously with minimal oversight. Process-Oriented Thinking: Can systematize tasks like assessments, CRM updates, and handoffs to ensure consistency and scalability. Problem Solving: Ability to quickly assess technical environments and identify gaps or risks.

Communication & Interpersonal Skills

Excellent Written and Verbal Communication: Able to clearly articulate technical solutions to non-technical stakeholders. Client Empathy: Understands the customer's perspective and adapts messaging accordingly. Relationship Building: Comfortable initiating and nurturing relationships at events, over calls, and during onsite visits. Collaborative Mindset: Works well with both technical and sales teams to ensure alignment throughout the sales process.

Personal Attributes

Proactive & Self-Motivated: Does not wait to be told, owns their part of the sales engine and continuously looks to improve. Curious & Eager to Learn: Demonstrates a desire to deepen technical knowledge and understand evolving client needs. Accountable: Takes full ownership of their outcomes and ensures commitments to prospects and internal stakeholders are met. Adaptable: Able to pivot between technical deep dives and high-level business conversations with ease.

Qualifications/Experience

2+ years in sales, technical sales support, or client-facing roles within the IT/MSP space. 4+ years of hands-on technical experience in IT support, infrastructure, networking, or systems administration. Strong understanding of Microsoft 365, Azure, cloud infrastructure, cybersecurity, networking, and endpoint management. Proficient with CRM tools (preferably HubSpot), quoting tools, and the Microsoft 365 suite. Clear, confident communicator with strong written and verbal communication skills -- capable of explaining technical concepts in a simple and persuasive way. Naturally detail-oriented and highly organized -- thrives in environments where accuracy and follow-up are critical. Comfortable balancing client-facing engagement with administrative responsibilities like data entry, reporting, and proposal creation. Committed to continuous learning and obtaining certifications such as CompTIA Network+/Security+, Microsoft Certified: Azure Fundamentals, or M365 Administrator Associate.
Job Types: Full-time, Permanent

Pay: $70,000.00-$85,000.00 per year

Additional pay:

Commission pay
Benefits:

Company events Dental care Employee assistance program Extended health care Life insurance On-site parking Paid time off Profit sharing RRSP match Wellness program Work from home
Schedule:

Monday to Friday
Work Location: In person