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Reporting directly to the Tech Vertical Director, Clients & Consumers, the Technical Product Owner, Clients & Consumers will be responsible for developing the company's technology platforms used to interact with the numerous partners in our business ecosystem (e.g. the hundreds of delivery partners in our network, our 50+ clients, our consumers, etc.). These consist mostly of back-end systems and their related APIs.
ResponsibilitiesAct as a main point of contact and reference on the assigned portfolio products across the organization - be seen as a problem solver, able to challenge and influence when needed
Capture, document and prioritize product requirements with stakeholders from various other departments including Sales, Operations, Finance, Marketing
Maintain a healthy backlog of features for developers by assembling clear and precise backlog items for the team
Orchestrate technical analyses with the development team to identify approaches to solving business problems and propose solutions in line with key design considerations
Work closely with other teams in the vertical and across the development organization to ensure we're building the best products
Provide visibility and guidance regarding the roadmap progress within the team, to management, as well as stakeholders
Run Agile/Scrum ceremonies with leadership and a team-player mindset
Form a highly productive duo with the Engineering Manager on the portfolio products
Proactively investigate inefficiencies in our systems / processes and suggest improvement opportunities
Help support efforts to identify and remove technical debt in our existing systems
Contribute to the establishment and maintenance of a strong documentation corpus for all portfolio platforms
QualificationsBachelor's or master's degree in computer science, engineering, or equivalent practical experience
4+ years of product management in software environment and passion for solving complex problems - the ideal profile is someone with strong technical acumen and not afraid of conceptual discussions with software engineers
Experience with Agile methodologies
Experience delivering complex technology products which require attention to detail
Strong understanding of modern development practices and planning processes
Exceptional organizational, analytical and problem-solving skills
Demonstrated ability to define, measure and analyze processes to identify improvement opportunities
A strong taste for innovative projects and a will to learn new technologies / test out new ideas
Experience with cloud platforms (Azure, AWS, etc.) and common development paradigms (git, APIs, etc.)
Working knowledge of modern application architecture
Solid documentation skills and backlog grooming skills
Ability to drive the team to success and create bonds with developers, QA, etc.
AssetsCertified as a Product Owner, Scrum Master or PMP
Experience in the Logistics Sector
Experience in Client facing roles
Intelcom est une entreprise de logistique du dernier kilometre chef de file dans le secteur du commerce electronique. Nos equipes d'un bout a l'autre du Canada ainsi que notre reseau d'entrepreneurs independants contribuent aux activites quotidiennes d'Intelcom.
Notre objectif est simple : dans un secteur d'activite en constante evolution, nous ne nous contentons pas de suivre, nous prenons les devants. En plus de nous demarquer grace a des methodes de livraison et a des services novateurs, Intelcom opere aussi une transformation technologique ou l'integration de l'experience client et les technologies logistiques sont au coeur de son evolution.
Chez Intelcom, nous savons que l'experience se presente sous plusieurs formes et nous nous engageons a creer une culture ou la difference est valorisee. Nous sommes toujours a la recherche de personnes talentueuses et diversifiees pour rejoindre nos equipes. Avec plus de 60 centres de livraison a travers le Canada, nous avons peut-etre la la bonne opportunite pour vous.
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