Job Description

The goal of the City of Burnaby and its employees is to consistently deliver first class service and services to our community. With this in mind, we hire people who share the same passion, those with the drive and determination to grow with and contribute to our already exceptional team. People like you!This is skilled technical work in maintaining the City\xe2\x80\x99s computer infrastructure related to Multimedia. Under the general direction of a supervisor, an incumbent of this class performs tasks related to the ongoing procurement, configuration, deployment, support and maintenance of multimedia infrastructure including audio-visual equipment, video conference equipment in meeting rooms, digital signage systems and municipal meeting management software for the City. Ensuring functionality and efficiency of the equipment, as well as troubleshooting hardware, software and related problems. The incumbent also participates in the evaluation and acquisition of multimedia technology and may act as a project leader. Responsibilities include monitoring and analyzing system and infrastructure performance and effecting changes to increase the system\xe2\x80\x99s efficiency; investigates and resolves multimedia infrastructure hardware, software, and operating system problems which affect the performance and quality of the audio and video, liaises with vendor representatives and business departments; recommends improvements and optimization of equipment as needed; sources, evaluates and recommends the purchase of multimedia hardware and software; coordinates the installation of multimedia hardware and software, may act as project leader regarding the acquisition and implementation of approved technologies; documents requirements; provides verbal and written presentations regarding technological issues, proposals and projects to internal staff. Provides advice, assistance and, as required, training to user and department staff on technical matters including Mayor and Council during live public meetings. Performs related work as required.Qualifications include graduation from an institute of technology with a diploma in computer systems technologies with specific courses related to communications and network systems plus considerable related experience, including infrastructure management (i.e., multimedia) experience, or an equivalent combination of training and experience. Considerable knowledge of storage and local and wide area infrastructure such as multimedia, AV and meeting room technologies and standards, hardware platforms and configuration options. Considerable knowledge of problem definition and solution techniques applicable to the work performed. Ability to investigate and resolve multimedia hardware, software and related component problems as related to the work performed. Ability to test and evaluate multimedia application software and make recommendations regarding standard configurations. Ability to prepare and present technical presentation both orally and in writing. Ability to establish and maintain effective working relationships with a variety of staff and external contacts. A Driver\'s License for the Province of British Columbia is required.Schedule: 70 hours bi-weekly; Monday & Thursday from 12:00 PM \xe2\x80\x93 8:00 PM; Tuesday from 9:00 AM \xe2\x80\x93 5:00 PM, Wednesday & Friday from 8:00 AM \xe2\x80\x93 4:00 PMPlease apply online by August 22, 2024.At the City of Burnaby, we are committed to fostering an inclusive and diverse workforce that authentically mirrors the vibrant community we proudly serve. We consistently embrace diversity and endeavor to build an inclusive workforce that celebrates the richness of our community. We warmly welcome applicants of all genders, ages, ethnicities, cultures, abilities, sexual orientations, and life experiences to join us in shaping a more vibrant and equitable future together.Copies of relevant professional certificates, degrees, or tickets will be required at the time of the interview.Please contact People and Culture at 604-294-7303 if you do not receive a confirmation email within one hour of submitting your application online.We thank all applicants for their interest; however, only those considered for an interview will be contacted.

City of Burnaby