Job Description

Join a leading manufacturing and distribution company in Vaudreuil that's known for its high-quality technical products and excellent service. Our client is looking for a Technical Customer Service Representative who thrives in a fast-paced, B2B environment and is comfortable navigating technical product details and internal coordination.This is a full-time, permanent opportunity with a competitive salary and comprehensive benefits!In this role, you will:- Serve as a key contact for B2B clients, responding to inquiries by phone and email
- Manage service requests and product orders, ensuring timely and accurate processing
- Coordinate with technical, service, and logistics teams to support client needs
- Prepare quotes, manage billing queries, and follow up on administrative items
- Troubleshoot client issues with a solutions-oriented mindset
- Maintain organized and up-to-date records in the ERP systemWe're looking for someone who has:- Experience in technical or B2B customer service, ideally within a manufacturing or distribution setting
- Proficiency with ERP systems (experience with JD Edwards is a strong asset)
- Ability to understand and communicate technical information clearly
- Excellent attention to detail and strong multitasking skills
- A collaborative approach when working with cross-functional teamsTo apply, please send your resume to Hannah Tiongson at hannah.tiongson@quantum.ca.REFER A PERM HIRE AND EARN UP TO $1,000! For more details, click here.OUR VIRTUAL DOORS ARE OPEN! We're also bringing the interviews to you by various web applications, virtually! Contact us today for your next opportunity.CNESST permit numbers: AP-2000158 & AR-2000157Services de Gestion Quantum Ltxc3xa9eFounded in 1968 in Montrxc3xa9al, Quantum has established a strong reputation as the full-service human resource partner of choice for providing unique and effective recruitment solutions that meet our clients complex staffing needs. Our unwavering...

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