Job Description

Looking for a role that blends technology, problem-solving, and helping people? Join JDI IT and gain hands-on experience supporting business leaders and employees in a dynamic office environment. This is your chance to learn, grow, and make an impact while building skills that employers value.

All successful applicants must meet requirements for Canadian Controlled Goods Program (CGP), Canadian Government Security clearance, and U.S. International Traffic in Arms Regulations (ITAR).

Be the go-to person for tech troubleshooting and support. Assist with resolving technical issues. Help set up and support video conferencing. Learn how to manage service requests and keep systems running smoothly. Update and maintain accurate records in ServiceNow. Guide users on how to make the most of their technology. Collaborate with IT professionals and participate in real-world projects.

Currently enrolled in post-secondary degree Curious about technology and eager to learn. Basic knowledge of Windows, Microsoft Office 365, and Teams. Comfortable with web browsers and common tech tools. Strong communication and customer service skills. Adaptable, organized, and ready to solve problems. Previous IT coursework or experience is a bonus--but not required!

The belief that what people experience matters more than technology is part of our foundational core. We also believe that our ability as a team grows exponentially when we share success. These centering values - some of our non-negotiables - guide our decisions and inform how we show up daily. Join a team that aims to simplify the path forward and inspire commitment.


With over 380 employees centralized in Saint John, Fredericton, Dieppe and Halifax, we offer the opportunity to create real value by helping people and businesses work smarter.

JDI IT

supports the entire J.D. Irving Limited group of companies which means we offer opportunities and experiences across a wide breadth of IT areas, businesses and industries. As a member of the JDI IT team, you will be a key player in enabling the business to win by overcoming obstacles and "getting it done"!


We believe in the power of diverse teams and invest in continuous professional growth. We are seeking naturally curious change makers looking to join a collaborative and motivated team. Come help JDI IT Raise the Bar!



Founded in 1882, J.D. Irving, Limited (JDI) has operations in Canada and the United States and are a team of 20,000 dedicated employees. At J.D. Irving, Limited, you are part of a dynamic team of professionals who lead with integrity and are passionate about delivering results. With a culture that nurtures talent and creates an inclusive workplace, you can grow your career across our various operating divisions.
We are committed to creating accessible environments for our colleagues, candidates, and customers. Requests for accommodation due to a disability (which may be visible or invisible, temporary, or permanent) can be made at any stage of application and employment. We encourage candidates to make their accommodation needs known so that we can provide equitable opportunities.
Worried you do not meet all the requirements? Studies have shown that many applicants apply only to job opportunities when they feel they meet 100% of the criteria. We promote an inclusive environment where everyone is appreciated, recognized, and empowered to contribute fully. If you are interested in this position but are worried you did not meet all the requirements, we would encourage you to still apply.
We appreciate your interest in our company however only those candidates selected for an interview will be contacted.