Over 600 employees strong, Insight provides services in Edmonton and surrounding regions, as well as in Fort McMurray. Join our growing and dynamic team as we provide exceptional patient care and foster a welcoming and inclusive environment.
We connect in a meaningful way with:
Our Patients- being part of every touchpoint in their journey and making them feel comfortable during a situation that can often be unknown and scary.
Our Physicians- by building a relationship and working together to come up with a timely and accurate diagnosis.
Our Employees- by creating an approachable environment that encourages professional development and growth.
As a Tech Aide you will be required to partner with all clinic staff to ensure that they are provided with support and assistance consistently. Your main responsibilities include chaperoning exams, ensuring patient rooms, change rooms and high touch areas are sanitized and ready to go for the next patient.
You will also be required to porter patients, and to assist in creating a smooth patient and clinic flow.
It is everyone's responsibility to ensure that we are all providing patients with a positive experience and providing a little extra time to connect with each patient.
Priority Responsibilities
Chaperoning male Ultrasound Techs for all Pelvic Exams
Cleaning all Ultrasound Patient Rooms (Stretcher, Machine, Chairs, Countertops, Doorknobs, and Handles)
Cleaning additional Patient Rooms (X-Ray, Fluoroscopy) throughout the clinic
Cleaning all Clinic Change Rooms and Waiting Rooms throughout the clinic
Hourly Clinic Cleans (Doors, Handles, Washroom - Sinks, Door Handles, Toilet Handles, Dispensers (Soap, Paper Towel, Toilet Paper, Sanitizer), Floors (as required), Stock Items as needed.
Assist with patient flow: Change and Porter Patients - Update IDDA with locations.
Department specific responsibilities as available
Ultrasound Specific Responsibilities
Clean EV Probes
Test HLD Chemicals (for probe cleaning) in the morning and change as needed.
Deliver printed baby pictures to obstetrical patients as needed.
Escort obstetrical patients to reception to ensure routine pregnancy exams are scheduled (NT, anatomy, and follow up exams) as required.
Restock Supplies - Table Paper, Towels, Gel (Packets and Bottles), Pillowcases, Prob Covers, Wipes, Spray, Cleaning Cloths, Kleenex, Sanitizer for doors, Red Dots in Echo Rooms
X-Ray Specific Responsibilities
Clean exam room between patients (chair, door handle, table and/or wall bucky)
Escort patients to reception to ensure future and follow up exams are scheduled as required.
Restock Supplies - Gowns, additional supplies as advised.
Bone Density Specific Responsibilities
Clean exam room between patients (chair, door handle)
Mammography Specific Responsibilities
Clean exam room between patients (chair, door handle)
Escort patients to reception to ensure future and follow up exams are scheduled as required.
Restock Supplies - Gowns
Nuclear Medicine Specific Responsibilities
No assistance needed due to training aspect at this time.
General Clinic Specific Responsibilities
Assist the Site Lead and/or Ultrasound Coordinator with ordering supplies.
Unpack supply order and cross-check order received to order shipped as per packing slip. Ensure packing slips are given to Site Lead
Removal and replacement of laundry bags throughout the clinic
Skills, Knowledge, and Abilities
Excellent verbal communication, interpersonal, and computer skills
Exceptional attention to detail
Ability to work in a fast paced/high stress environment.
Self motivated with the ability to recognize and manage multiple priorities.
Effective time management and decision-making skills
Ability to build professional relationships with patients and coworkers.
Emulate a professional attitude with patients and co-workers.
Willingness to adapt as the role evolves and changes.
Proven track record in maintaining privacy and confidentiality when dealing with sensitive information.
Must be reliable, dependable, and cooperative.
Qualifications
Grade 12 graduate
Minimum of 2 years of customer service experience with a focus on customer care
Knowledge and understanding of medical terminology are considered an asset.
Medical Office Administration diploma is considered an asset.
Ability to lift up to 50 lbs.
Reliable vehicle with a valid driver's license is preferred.
Insight Medical Imaging is an equal opportunity employer committed to providing and maintaining a fair, equitable, and diverse workforce. All qualified candidates are encouraged to apply.
We thank all applicants for their interest, only those selected for an interview will be contacted.
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