Job Description

:

At Bee The BanhMi, we're not just making food -- we're building a movement. We've grown from a 100 sq ft stall into one of Calgary's fastest-growing Vietnamese food brands, and now we're looking for a Front of House Supervisor/Team Lead to join our core team.

This isn't just a cashier job. This is about being the face of Bee The BanhMi. You'll lead our customer experience at the counter, bring energy to every guest interaction, and help us raise the bar for service.

If you love people, thrive in fast-paced environments, and want to grow with a company that invests in its team, this role is for you.

What You'll Do:

Be the first point of contact for all guests: greet, take orders, upsell, and ensure each customer feels valued. Manage the flow of service during rushes with speed, accuracy, and positivity. Train and support FOH team members to uphold standards of Integrity, Respect, Teamwork, Pride and Accountability. Handle transactions, resolve guest issues on the spot, and maintain a spotless FOH area. Collaborate with the kitchen/ops team to ensure seamless communication and order accuracy. Provide feedback to management on customer experience trends and opportunities.

What We're Looking For:

1+ years in a customer-facing role (restaurant, cafe, retail, or hospitality). Strong communicator with natural people skills. You make others feel seen and heard. Organized, quick on your feet, thrives under pressure. A growth mindset. You want to develop into a leader, not just clock in/out. Passionate about food, culture, and delivering a memorable experience.

Why Join Bee The BanhMi:

Competitive hourly wage + performance bonuses. Opportunity to grow with a fast-scaling brand (leadership opportunities as we expand). Staff meals and discounts. A supportive team culture where your ideas and input matter.
Job Type: Full-time

Pay: $18.00-$28.00 per hour

Expected hours: 40 - 44 per week

Benefits:

Discounted or free food Flexible schedule
Ability to commute/relocate:

Calgary, AB T2J 7A4: reliably commute or plan to relocate before starting work (required)
Experience:

Kitchen: 1 year (preferred)
Language:

English (required)
Licence/Certification:

Food Handling License (preferred)
Work Location: In person