Job Description

The Impact a Team Leader in Community Support Services can make: Community Support Services is a Drop in and Outreach program where we work with the principles of immediacy, sanctuary, value communication, structure, and choice, you will demonstrate absolute respect and unconditional love to youth that will allow them to know their worth. Community Support Services is a low-barrier, safe, and non-judgmental environment where youth are supported to address every aspect of wellbeing - health, emotional, and spiritual. You will supervise and support a team of youth workers to provide services from an attachment-based and trauma-informed model of care proven to support youth at greatest risk in our community. You will have the opportunity to build transformative relationship with youth and reduce the risks of street homelessness and drug use. Through relentless engagement, the CHV continuum of care will expand to connect with youth where they are at because we feel it should be "one size fits one" when it comes to supporting young people. How you will contribute: Greet and welcome youth accessing CHV services, assess and respond to their immediate needs, and provide them with practical resources including food, clothing, transportation Initiate, develop and maintain relationships with at risk youth 16-24 years of age Work collaboratively with other staff to assist youth in identifying attainable short and long-term goals, strategies for meeting these goals, and an action plan for implementation Responsible for direct implementation of Covenant House philosophy and policies as they pertain to residential care Assign shift responsibilities and duties Coordinate intakes, incidents and assess suitability for service Ensure structure and adherence to daily routines Ensure quality control in case management Manage crisis intervention including briefing, debriefing Facilitate team meetings including shift change Supervise youth workers on shift Co-ordinate youth workers on shift Oversee therapeutic milieu Ensure adherence to and role model Covenant House principles and core values Ensure safety and security of clients, staff, and property Regular security checks of interior and exterior of building Other duties as required Compensation The successful candidate can expect a starting hourly rate of between $29.76 and $37.20 depending on factors such as internally equity, experience, competencies, and education. Once hired, the hourly rates are reviewed annually following the annual performance review and successful employees have the opportunity for their hourly rate to increase, over time, up to the maximum of the pay band, currently $44.65.

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