Job Description

Medavie Health Services New Brunswick is the subsidiary of Medavie Health Services responsible for the optimal operation and management of EM/ANB, an integrated, service-led primary health care organization. People are the biggest drivers of our success, and we are excited to continue building a healthier New Brunswick together. As the management company for Ambulance New Brunswick and the Extra-Mural Program, we\xe2\x80\x99re looking for an Individual to help support our growing operation which provides exemplary, highly coordinated primary health care in the right place, from the right provider, at the right time.

Medavie Health Services is part of Medavie, a health services organization. Together with Medavie Blue Cross, we are committed to providing innovative solutions that will improve the health of all Canadians.

As a not-for-profit organization, Medavie is proud to commit an annual social dividend to the Medavie Health Foundation to support programs and initiatives aimed at addressing some of our country\xe2\x80\x99s most pressing physical and mental health care challenges.

Job Title: Team Leader

Department: Case Management Services, Disability

Competition: 86039

Internal/External: Internal/External

Employment Type: Full Time, Permanent

Location: Nova Scotia, New Brunswick, PEI, Newfoundland, Quebec, Ontario - Remote Option Available

Salary: Competitive Compensation

Reports To: Manager

We\xe2\x80\x99re looking for a Team Leader who will be responsible for the daily management of a team of Disability Claim Specialists. The Team Leader will have the accountability of meeting productivity and quality standards. The Team Leader will also provide ongoing coaching and development for team members.

What else is in it for you?

A stimulating and flexible working environment

A diverse team of colleagues with multiple fields of expertise

Health and dental Benefits Program 100% paid by the employer including a Health Spending Account

An organization where we encourage personal learning and growth

A focus on work-life balance and well-being, including health support tools, and discounts on your fitness membership

If getting involved in charitable causes is something, you\xe2\x80\x99re passionate about, we support and offer plenty of opportunities to give back

We are a not-for-profit organization, and our shareholders are the communities in which we operate. 13% of our net income goes back into our communities through the Medavie Health Foundation and our Building Healthy Communities program.

Key Responsibilities:

Act as the primary resource for your team members in determining direction and procedures for complex claims by providing information, answering questions and requests;

Communicate with different stakeholders in order to effectively manage relationships;

Contribute to department strategic goals by gathering pertinent business, financial, service and operations information; identify and evaluate trends and opportunities and define objectives and evaluate outcomes;

Demonstrate strong analysis and resolve quality and client service problems and identify trends while seeking out operational efficiencies;

Build a stable team through recruiting qualified talent, training employees and providing guidance in career development;

Contribute to the organization\xe2\x80\x99s effectiveness by offering information and opinions at Team Leader meetings and building and maintaining inter- and intradepartmental relationships.

Qualifications:

Education: Post-secondary education in business, medical or rehabilitation management.

Work Experience: Two years or more of people management combined with two to three years of direct work experience in Life and Disability insurance.

Other Qualifications: Insurance designation (LOMA or other) will be considered an asset.

Language Skills: Bilingualism in English and French is an asset.

#LI-LM1

We would like to thank all candidates for expressing interest. Please note only those selected for interviews will be contacted.

MHSNB is committed to the principle of equal opportunity in its employment practices and to providing an environment free from discrimination and harassment for all employees.

Any candidate not currently employed with Medavie Health Services New Brunswick will need to provide proof of full vaccination against COVID-19, or a valid medical certificate exempting them from the vaccine. Unvaccinated employees will be required to follow all workplace mitigation measures determined by the Employer, based on Public Heath guidance.

Medavie Blue Cross