Req ID: 172807
Company: Nova Scotia Health
Location: Central Zone, Halifax Infirmary Summer Street Entrance - QEII
Department: IMIT HIS Admitting & Registration CZ
Type of Employment: Temporary Hourly FT long-assignment (100% FTE) x 1 position(s)
Status: NSGEU Admin Professionals Position
Posting Closing Date: 23-Jan-24
Nova Scotia Health is the largest provider of health services in Nova Scotia, with some specialized services also offered to clients throughout Atlantic Canada. We\'re on a mission to achieve excellence in health, healing and learning through working together, which is reflected in the hospitals, health centres and community-based programs we operate across the province. Our passionate team of professionals provides a variety of high-quality inpatient and outpatient services including academic, tertiary, and quaternary care, as well as continuing care, primary health care, public health, and mental health and addictions. Join a diverse team of innovators, collaborators and creative thinkers today.
Nova Scotia Health employs professionals in all corners of our beautiful province. We believe there\'s a place here for everyone to call home, from vibrant cities with exuberant nightlife to quaint towns with picturesque trails. The work-life balance that comes with a Nova Scotia Health role means you\'ll have the time to explore, discover, and participate in that coveted Atlantic lifestyle. Visit us today and check out to see why more people from across the globe are moving here.
About the Opportunity
Reporting to the Assistant Managers/Managers of Health Information Services, the HIS Registration Team Lead is responsible for development and coordination of all staff completing patient registrations at the point of entry to NSHA facilities for self- registration (kiosk). The Team Lead corresponds with clinical areas to ensuring clinical service delivery aligns with the patient flow activity of the facility. This collaboration is required for continuity of patient flow ensuring all patients presenting at a self-registration location will be processed accurately and in a timely manner. The Team Lead ensure appropriate staffing levels are in place to meet the established turnaround time of patient processing at the HIS registration locations. This requires scheduling employees in multiple facilities, adjustment of schedules, calling in replacement staff to maintain daily support of the operations of the department. The Team Lead conducts orientation, training and re-training of all employees, monitoring adherence to policies/procedures and conducting audits ensuring processes are being applied. The Team Lead serves as the knowledge expert for all procedures, codes, system dependencies related to pre-registration & function of the self-registration area. The Team Lead is responsible to ensure that the kiosk procedures are updated and available for staff to use. The Team Lead is responsible to report any inconsistencies to policy/process or practice to the Assistant Manager for follow-up.
About You
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