Job Description

Req ID: 172807
Company: Nova Scotia Health
Location: Central Zone, Halifax Infirmary Summer Street Entrance - QEII
Department: IMIT HIS Admitting & Registration CZ
Type of Employment: Temporary Hourly FT long-assignment (100% FTE) x 1 position(s)
Status: NSGEU Admin Professionals Position
Posting Closing Date: 23-Jan-24

Nova Scotia Health is the largest provider of health services in Nova Scotia, with some specialized services also offered to clients throughout Atlantic Canada. We\'re on a mission to achieve excellence in health, healing and learning through working together, which is reflected in the hospitals, health centres and community-based programs we operate across the province. Our passionate team of professionals provides a variety of high-quality inpatient and outpatient services including academic, tertiary, and quaternary care, as well as continuing care, primary health care, public health, and mental health and addictions. Join a diverse team of innovators, collaborators and creative thinkers today.

Nova Scotia Health employs professionals in all corners of our beautiful province. We believe there\'s a place here for everyone to call home, from vibrant cities with exuberant nightlife to quaint towns with picturesque trails. The work-life balance that comes with a Nova Scotia Health role means you\'ll have the time to explore, discover, and participate in that coveted Atlantic lifestyle. Visit us today and check out to see why more people from across the globe are moving here.

About the Opportunity

Reporting to the Assistant Managers/Managers of Health Information Services, the HIS Registration Team Lead is responsible for development and coordination of all staff completing patient registrations at the point of entry to NSHA facilities for self- registration (kiosk). The Team Lead corresponds with clinical areas to ensuring clinical service delivery aligns with the patient flow activity of the facility. This collaboration is required for continuity of patient flow ensuring all patients presenting at a self-registration location will be processed accurately and in a timely manner. The Team Lead ensure appropriate staffing levels are in place to meet the established turnaround time of patient processing at the HIS registration locations. This requires scheduling employees in multiple facilities, adjustment of schedules, calling in replacement staff to maintain daily support of the operations of the department. The Team Lead conducts orientation, training and re-training of all employees, monitoring adherence to policies/procedures and conducting audits ensuring processes are being applied. The Team Lead serves as the knowledge expert for all procedures, codes, system dependencies related to pre-registration & function of the self-registration area. The Team Lead is responsible to ensure that the kiosk procedures are updated and available for staff to use. The Team Lead is responsible to report any inconsistencies to policy/process or practice to the Assistant Manager for follow-up.

About You

We would love to hear from you if you have the following:

• Grade XII plus one year post-secondary business diploma
• 2 years related experience in a health care setting required
• Demonstrated proficiency in office desktop applications
• Scheduling experience an asset
• Data Quality experience an asset
• Ability to work independently and as part of a team
• Excellent interpersonal skills to interact with all levels of contacts: peers, senior management, front line staff, vendors, end users, etc
• Excellent organizational skills, accuracy and attention to detail
• Highly motivated
• Ability to cope with stress in a positive way
• Public speaking
• Well-developed problem solving skills
• Ability to manage change effectively
• Competencies in other languages an asset, French preferred

Please ensure your resume is up to date and includes all relevant education, experience, training, and certifications.

Hours

• Temporary Long Assignment, Full-Time position; 70 hours bi-weekly
• Approximate term of 18 months (Dates subject to change)

Compensation and Incentives

$21.73 - $24.31 Hourly

Successful candidates may be eligible for our benefits package which includes health, dental, travel, long-term disability, and life insurance coverage as well as a defined benefit pension plan.

Once You\'ve Applied

Thank you for your interest in this position. Only those applicants selected for an interview will be contacted.

\xe2\x80\x8bThis is a Admin Professionals bargaining unit position. Preference is given to bargaining unit employees for unionized positions. Employees are encouraged to view their seniority hours and dates in their SuccessFactors online profile. Successful applicants changing unions, bargaining units or employment status, are advised to seek clarification regarding their seniority, benefits, and vacation entitlement and/or usage, prior to accepting the position.

\xe2\x80\x8bPreferred candidates must be able to demonstrate proof of primary series of COVID -19 vaccine at time of hire.

Nova Scotia Health is committed to being a workforce that is free of discrimination, values diversity and is representative, at all job levels, of the people we serve. We encourage all qualified applicants who self-identify as Indigenous, Black/African Nova Scotian, Persons of Colour, Foreign Nationals/Newcomers, Persons with Disabilities, 2SLGBTQIA+ to apply and self-identify.

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