Job Description

Team Lead, 6-month contract

George Spady Society

The George Spady Society is recognized as a leader in the development and delivery of effective services for the care, treatment, and support of individuals with substance-related disorders and dual diagnoses. People who come to us find dignity, hope and healing as they set a new path towards health and well-being. George Spady Society provides a continuum of support services supporting people with complex life circumstances associated with substance-related and concurrent disorders and homelessness, empowering them to improve their lives through client-centered, evidence-based best practices.

Supportive Housing Program

The Holyrood Supportive Housing (SH) Program provides a safe, supervised residence with staff coverage 24/7 for adults who require significant permanent support to maintain their independence in the community. The program operates in a 4-storey 63-unit SH Building and is run by an SH team of program staff providing daily living support to the 63 participants in the program. The Program Manager oversees the day-to-day operations, program staff, and service delivery of the Holyrood SH program. Supervised by the Director of Housing and Clinical Services, the Program Manager is responsible for creating a positive, safe environment for program staff and building residents.

The Team Lead, under the direction of the Program Manager, will assist in the day-to-day operations and housing management of the 24-hour site. They will assist with service delivery, programming, and daily management of 24-hour staff, including managing the shift schedule and incident report reviews. They will be the first contact for the shift supervisors and front-line staff and will provide in-community support as needed.

Description of Duties and Responsibilities

Work collaboratively with the Program Manager to ensure adherence to accreditation standards, and GSS organizational and program policies, procedures, and protocols. Provide strong leadership to sustain a safe and respectful work environment by using effective communication, team building, interpersonal and conflict resolution skills to support staff and promote quality service delivery and positive team dynamics. Work with Case Managers and Program Manager on the implementation and ongoing review of service models, care pathways, and policies and procedures to ensure quality improvement for the participant success. Ensure team members enter ETO and FYI data in an accurate and timely manner and consistently follow and implement policies and procedures. Support Case Managers in orienting and motivating clients to access appropriate mental health, physical health, substance use, life skill, and other supportive daily functioning services; as needed, attend training; attend and hold staff meetings and case conferences With the Program Manager, collaborate on quality improvement, staff recruiting, and training for new staff. Attending Homeward Trust and GSS team lead meetings and/or working groups, case conferencing, and external partner meetings. Administrative duties as needed and other duties assigned.

Position Qualifications

Degree or diploma in a Human Services field with 2 to 3 years of direct experience working in a supervisory capacity in a residential setting An open, accepting, and non-judgmental attitude with an ability to build rapport with residents and staff Experience working with people with complex life circumstances associated with substance-related disorders, mental health issues, mobility issues and homelessness Basic understanding of recovery, client-centered care, trauma-informed care, and harm reduction principles based on dignity, hope and healing as individuals move forward towards improved health and well-being Demonstrated understanding of the addictions field Knowledge of referral resources and health services available for vulnerable populations Understanding of inner- city issues Demonstrated leadership, problem-solving, and critical-thinking skills Familiar with recommendations from the Truth and Reconciliation Commission (TRC) as well as Missing and Murdered Indigenous Women (MMIW) Inquiry Current Vulnerable Sector Police Information Check Current First Aid/CPR/AED training Valid Alberta Driver's License Personal vehicles with $2 million liability insurance and the ability to transport clients as deemed necessary

Hours of Work:

Monday to Friday. 8 hours per day. 6-month contract

George Spady Society thanks all applicants for their interest, only candidates selected for an interview will be contacted.

Equal Opportunity Employer:

George Spady Society is committed to equity, diversity and inclusion and recognizes that a diverse team benefits and enriches our work and is essential to our operational excellence. We welcome applications from all qualified individuals and encourage women, members of racialized communities, Indigenous persons, persons with disabilities, and persons of any sexual orientation or gender identity to confidentially self-identify at time of application should you wish to. All qualified candidates are encouraged to apply.

Job Types: Full-time, Permanent

Pay: From $57,700.00 per year

Benefits:

Casual dress Dental care Disability insurance Employee assistance program Extended health care Life insurance On-site parking Paid time off RRSP match Vision care
Education:

Secondary School (preferred)
Experience:

Mental Health, Addictions and Recovery: 1 year (required) Supervisory: 2 years (required)
Licence/Certification:

First Aid, CPR, AED certification (required) Drivers License (required) current Police with Vulnerable Sector check (required)
Work Location: In person

Application deadline: 2025-09-03
Expected start date: 2025-09-08