Job Description

Overview
Paladin Security: Making the World a Safer and Friendlier Place because we !
The Paladin Difference starts with our people; we're the best because we hire the best. We believe in promoting from within, respecting people and their differences, providing high quality service and always having fun! If you think you have what it takes to join our team, we want to meet you!
Job Skills / Requirements
Position: | Healthcare Security Team Lead | Full Time - Campbellford Memorial Hospital
Site: | Campbellford Memorial Hospital - 146 Oliver Rd
Hours: | Monday - Friday 0800-1600
Payrate: | $21.12/hour
Overtime Method: | Ontario ESA
Internal Posting: September 25, 2025
Internal Closing: October 2, 2025
External Closing: October 30, 2025
As a Team Lead at Campbellford Memorial Hospital, you will be responsible for overseeing small, dedicated team to deliver the exceptional service Paladin provides. You will report directly to the site's Client and CSM when it comes to fulfilling the responsibilities of the role, as well as any documentation/reports from incidents during your shift.

• Maintain professionalism in fast-paced, dynamic environments
• Deliver strong customer service with excellent interpersonal skills
• Stay calm and perform effectively in emergencies
• Follow instructions, procedures, and policies accurately
• Demonstrate keen observation and thorough note-taking
• Apply conflict resolution, mediation, and de-escalation skills
• Provide concierge-style assistance to patients, visitors, and clients
• Manage access cards (programming and monitoring)
• Conduct patient watches
• Complete incident reporting and end-of-shift reports
• Regular safety inspections as required
• Perform additional duties as assigned

Qualifications

• Valid Ontario Security Guard License
• Valid First Aid & CPR - Level C (WSIB-approved)
• Clean-shaven for N95 Mask Fit Test
• Valid G-class license with reliable vehicle
• Proof of COVID-19 vaccination (minimum two doses)
• Immunization records: MMR-V (Measles, Mumps, Rubella, Varicella) and TB (required at time of hire; applicants without proof are ineligible)

• Steps to get your immunization records:

• Immunization Form:

• Ability to clear a Vulnerable Sector Check (during onboarding)
• Minimum 1 year security experience (healthcare experience preferred)
• Minimum 6 months supervisor experience in security
• Fluent English communication skills (French an asset)
• Must be able to provide certifications in Use of Force (UoF) and Management of Aggressive Behaviour (MOAB)

• Applicants lacking these certifications can opt into Paladin's UoF/MOAB training program prior to their onboarding training to ensure they meet the requirements of the position
• Please be aware: The UoF/MOAB training is not paid as it is a pre-requisite, however Paladin will cover all of the costs of the training with a 6 month commitment to the position/availability
• Authorized to legally work in Canada

Why Choose Paladin:

• Opportunities for training & professional development
• Competitive salary and benefits package
• Free Uniforms
• Security License Reimbursement
• Dry cleaning & hemming/tailoring allowance
• Additional perks!

Additional Information/Benefits:
Paladin Security has a diverse workforce. We beleive in and are committed to a workplace culture of respect, inclusion, and diversity. Paladin Security is committed to providing accommodation for people with disabilities through the interview process and while employed. If you require accommodation during the interview process, please let us know and we will work with you to meet your needs.
#IND26
Certification Requirements (All)
Valid Ontario Security License
First Aid, CPR Level C
Additional Information / Benefits
Paladin Security has a diverse workforce. We believe in and are committed to a workplace culture of respect, inclusion, and diversity. Paladin Security is committed to providing accommodations for people with disabilities through the interview process and while employed. If you require an accommodation during the interview process, please let us know and we will work with you to meet your needs.
We thank all applicants for their interest; however, only those candidates that are short listed will be contacted for an interview.
Benefits: Medical Insurance, Life Insurance, Dental Insurance, Vision Insurance, Paid Vacation, Paid Sick Days, Paid Holidays
This job reports to the CSM
This is a Full-Time position 1st Shift, 2nd Shift, 3rd Shift, School Hours, Weekends, Summers.
Number of Openings for this position: 1

Skills Required