Job Description

TEAM LEAD, DIGITAL NETWORKS (INTERNAL ONLY)

INFORMATION TECHNOLOGY SERVICES

Competition No.

25.11.311

CATEGORY

SALARY

CLOSING DATE

Full-Time Continuing (35 hours per week) MSU Band H (Steps 1-8): $45.312 - $65.907 per hour. $82,467 - $119,951 per annum (Based on 35 hours per week). November 13, 2025

About Us

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MacEwan University is where caring faculty help people connect their passions to their future paths. Located in the heart of Edmonton's diverse and dynamic downtown community, and on the traditional lands of Treaty 6 First Nations and homelands of the Metis people, MacEwan is known for exceptional undergraduate learning. With its dedication to teaching excellence, informed by scholarly research, innovation, and creative activity, MacEwan provides an exceptional collaborative and supportive learning environment with a commitment to human rights, environmental sustainability, and opportunities for community engagement. We are committed to creating an equitable, diverse, inclusive, and welcoming community for all peoples, cultures, and identities.



Our comprehensive undergraduate university offers 55 programs to more than 20,000 full- and part-time students in business, communications, community and human services, design, fine and performing arts, health, humanities, natural science, nursing, public safety, and social science. Through a wide array of experiential learning opportunities, and strategic relationships in the community, we partner with others to produce graduates of stature. Along with a robust grounding in their chosen disciplines, MacEwan students are given durable life skills that prepare them to take on the world.

Opportunity

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MacEwan University is seeking a Team Lead, Digital Networks for a full-time continuing opportunity with the Information Technology Services department.


Reporting to the Senior Manager, Digital Networks & Data Centre Services, the Team Lead, Digital Networks, is responsible for the design, development, and modernization of MacEwan's wired, wireless, and hybrid network infrastructure. You will combine architectural expertise with supervisory responsibility for the network administration team, overseeing daily operations, prioritizing workloads, and guiding their work to ensure secure, reliable, and high-performing network operations. You will also collaborate closely with other ITS teams and university stakeholders to align network services with institutional objectives, supporting cloud adoption, cybersecurity initiatives, and digital modernization efforts. Additionally, you will be responsible for network design, security, and performance optimization, working in partnership with cybersecurity, systems, and project management teams to deliver an integrated, resilient, and future-ready network environment that supports the university's academic, research, and administrative goals.


Key responsibilities include:

Supervising, mentoring, and supporting the network administration team, including assignment, prioritization, and monitoring of workload and performance, professional development, onboarding, preparing schedules, and finding coverage for absences; Conducting regular team meetings to communicate goals, updates, and best practices; Fostering a collaborative and inclusive work environment that encourages innovation, knowledge sharing, and continuous learning; In collaboration with the Senior Manager, Cloud Services & Architecture, contributing to the development of short-term and longer-term network strategies and roadmaps that align with institutional and ITS goals and modernization initiatives; Engaging with university stakeholders to understand networking requirements and translate them into robust, standards-based designs that meet business, academic, and technical needs; Serving as the technical escalation point for complex network issues, providing technical guidance and removing barriers to success; Coordinating daily workflow within the network team, ensuring effective deployment of resources to meet operational and project objectives; Implementing and enforcing network security best practices, supporting compliance with institutional cybersecurity frameworks; and Ensuring all network changes adhere to IT change management policies to minimize service disruptions and maintain operational integrity.

This opportunity is for internal applicants only.

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SKILLS

You will have:

The ability to evaluate complex systems and formulate recommendations for implementation and integration; Proven leadership skills, including the ability to lead, mentor, and develop staff while fostering a positive, productive, and cohesive team environment; The ability to demonstrate initiative, lead by example, and serve as a positive role model. The ability to demonstrate a service-oriented and client-centered approach in delivering IT solutions; Excellent planning, organizational, time management, and decision-making with keen attention to detail; Proven analytical and problem-solving abilities; The ability to effectively prioritize and execute tasks in a high-pressure environment; A self-directed and motivated approach to your work; Strong interpersonal and collaboration skills to work with diverse internal and external stakeholders; Strong communication skills, both verbal and written, with the ability to convey complex technical information to non-technical end-users; The ability to prioritize resources effectively and manage multiple projects within tight deadlines; The ability to learn quickly when facing new challenges and will demonstrate innovation, creativity, and adaptability in problem-solving; Expertise in enterprise networking technologies (Cisco, wireless, SD-WAN, firewalls); A deep understanding of network security best practices and compliance frameworks; Experience with cloud networking (AWS, Azure) and hybrid network architectures; and Deep expertise in Cisco SD-Access, Spine-Leaf Fabric, and VXLAN BGP EVPN.
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QUALIFICATIONS

A minimum of a bachelor's degree in Computer Science, Information Technology, Networking, or a related field. Certifications in Cisco (CCNP or CCIE), AWS/Azure Networking, or Security+. A minimum of 7 years of progressive experience in networking within a complex technical environment, including a minimum of 3 years in a leadership role. Proven track record of designing, implementing, and securing complex network environments. Extensive experience in hybrid cloud networking and direct cloud peering solutions. Strong knowledge of network automation, scripting (Python), and orchestration tools. Demonstrated ability to lead multi-million-dollar network transformation projects. Experience in a post-secondary institution or large-scale enterprise network is considered an asset. An equivalent combination of education and experience may be considered.
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POSITION REQUIREMENTS

This position works 35 hours per week, Monday to Friday. However, the nature of the position requires the Team Lead to participate in support, coverage and escalations for the ITS On-call schedule as well as work some weekends and evenings to support the operations.
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BENEFITS

When you become part of the MacEwan University team, you will enjoy a competitive salary. Our total compensation package includes:

Competitive base pay Generous vacation time Secure pension plan Flexible benefits package Continuous learning culture * Opportunities for career growth