Job Description

SENIOR NETWORK ADMINISTRATOR

INFORMATION TECHNOLOGY SERVICES

Competition No.

25.11.310

CATEGORY

SALARY

CLOSING DATE

Full-Time Continuing (35 hours per week) MSU Band G (Steps 1-8): $40.460 - $58.853 per hour. $73,637 - $107,112 per annum (Based on 35 hours per week). November 16, 2025

About Us

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MacEwan University is where caring faculty help people connect their passions to their future paths. Located in the heart of Edmonton's diverse and dynamic downtown community, and on the traditional lands of Treaty 6 First Nations and homelands of the Metis people, MacEwan is known for exceptional undergraduate learning. With its dedication to teaching excellence, informed by scholarly research, innovation, and creative activity, MacEwan provides an exceptional collaborative and supportive learning environment with a commitment to human rights, environmental sustainability, and opportunities for community engagement. We are committed to creating an equitable, diverse, inclusive, and welcoming community for all peoples, cultures, and identities.



Our comprehensive undergraduate university offers 55 programs to more than 20,000 full- and part-time students in business, communications, community and human services, design, fine and performing arts, health, humanities, natural science, nursing, public safety, and social science. Through a wide array of experiential learning opportunities, and strategic relationships in the community, we partner with others to produce graduates of stature. Along with a robust grounding in their chosen disciplines, MacEwan students are given durable life skills that prepare them to take on the world.

Opportunity

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MacEwan University is seeking a Senior Network Administrator for a full-time continuing opportunity with the Information Technology Services department.


Reporting to the Team Lead, Digital Networks, the Senior Network Administrator provides advanced technical expertise in the implementation, maintenance, and optimization of the university's enterprise network environment. You will be responsible for ensuring secure, stable, and high-performing network operations through proactive monitoring, configuration management, and continuous improvement initiatives. You will also serve as a key technical resource for complex troubleshooting, operational projects, and lifecycle management of network infrastructure, including wired, wireless, and remote access environments, and ensure alignment with established network architecture and security standards. Additionally, you will provide analysis and recommendations to the Team Lead to inform design and long-term planning. While architectural direction resides with the Team Lead, this role independently manages complex implementations and performance optimization within that framework.


Key responsibilities include:

Coordinating day-to-day network operational activities to ensure incidents, requests, and maintenance tasks are prioritized and completed within service-level expectations; Implementing scalable, secure, and high availability network solutions in alignment with the architecture defined by the Team Lead; Assisting the Team Lead in planning and coordinating maintenance windows, network changes, and service communications; Planning and coordinating lifecycle management of network infrastructure components, including patching, firmware updates, upgrades, and hardware refresh cycles; Collaborating with cross-functional teams, including infrastructure admins, developers, and security professionals, to maintain and ensure seamless integration of network infrastructure with other IT systems and applications and ensuring compliance with institutional standards; Communicating planned work, changes, and service impacts in a clear and timely manner to affected stakeholders; and Providing mentorship and technical guidance to Network Administrators on operational practices and troubleshooting approaches.
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SKILLS

You will have:

Technical proficiency in networking protocols and services (TCP/IP, DNS, DHCP, VLANs, VPNs, ACLs, etc.) and strong understanding of IT security principles and best practices, including patching, firewall policy management, and vulnerability mitigation; Proficiency in configuring, maintaining, and troubleshooting enterprise-grade network equipment (switches, routers, firewalls, wireless controllers); Proficiency with enterprise monitoring and management tools to assess and optimize performance, availability, and security; Excellent analytical, troubleshooting, and problem-solving skills, with the ability to prioritize and manage multiple tasks effectively; Experience analyzing logs and metrics to identify technical problems; The ability to analyze performance trends and operational metrics to recommend improvements, capacity adjustments, and configuration optimizations; Skills in scripting/automation (e.g., Python, Ansible, PowerShell); A strong understanding of change management, incident management, and lifecycle maintenance processes; Awareness of cloud networking and hybrid network integrations; Demonstrated ability to manage multiple priorities, work effectively both independently and collaboratively in a team environment, and maintain focus in a fast-paced operational context; Strong interpersonal skills (verbal and written) to interact with end-users, technical teams, and stakeholders at various levels, with the ability to explain technical information clearly to both technical and non-technical audiences; Commitment to service excellence, continuous learning, and staying current with emerging networking technologies and standards; and The ability to mentor junior technical staff and coordinate operational workflows.
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QUALIFICATIONS

A minimum of a bachelor's degree in Computer Science, Information Technology, or a related field. A minimum of 5 years of progressive experience in network operations within a medium to large-scale enterprise environment. Demonstrated experience managing and troubleshooting network infrastructure components such as switches, routers, firewalls, load balancers, and VPN gateways. Hands-on experience with monitoring tools, capacity analysis, and performance optimization. Familiarity with scripting or automation tools (e.g., Python, Ansible). Experience in a post-secondary or large-scale enterprise environment is considered an asset. An equivalent combination of education and experience may be considered.
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POSITION REQUIREMENTS

The nature of the position requires the Senior Network Administrator to participate in the ITS on-call schedule for after-hours support. The position may be required to work outside of normal operational hours (e.g., evenings and weekends) to address urgent issues as they arise.
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BENEFITS

When you become part of the MacEwan University team, you will enjoy a competitive salary. Our total compensation package includes:

Competitive base pay Generous vacation time Secure pension plan Flexible benefits package Continuous learning culture * Opportunities for career growth