Job Description

Summary

An exciting opportunity to join the HCSS Administrative team! HCSS is a leading community healthcare organization. We pride ourselves on promoting a positive culture, strong supportive atmosphere, and amazing programs and services. The Team Clerk will have an exciting opportunity to support seniors and vulnerable members of their community through the Meals on Wheels program. This position supports the delivery of over 70,000 meals per year!

Salary: $22.15 - 24.90

Expected hours: 35 hours per week

Core Competencies

Client Focus Adaptability Seeks ongoing education opportunities which will enhance knowledge pertinent to role Good knowledge of other community agencies. Maintains privacy and confidentiality. Adheres to the Ontario Health and Safety Act and its associated regulations Completes mandatory annual on-line training courses

Job Duties

Respond to all calls and walk in traffic in a professional and friendly manner;

Acts as receptionist;

Attends team meetings;

Collects, inputs data into the client/volunteer data into various databases;

Coordinates delivery of hot & frozen meals with volunteers;

Ensures all frozen meal orders are received and processed;

Receives all voice mail and communicates changes with meal providers staff and volunteers;

Ensures information is kept up to date in client database;

Monitors supplies and orders when needed;

Maintain subsidy list and applies to client accounts;

Submits mileage reimbursement for volunteers;

Generates and balances billing information;

Monitors suspended clients;

Requirements

Post-secondary diploma in Business and/or Computer applications.

Proficient in word processing data management and accounting software.

Strong organizational skills.

Excellent interpersonal, customer service, and communication skills.

Three to five years' experience working within a busy office setting.

Previous experience working with seniors and /or volunteers is an asset.

Current driver's license and reliable vehicle.

Work Conditions

Ability to attend and conduct presentations Interacts with clients, family members, staff, volunteers, and partnering agencies Hybrid work environment RSP Matching Paid vacation, Personal time off, and benefits Flexible schedule accommodations Staff engagement events

Benefits:

Casual dress Dental care Employee assistance program Extended health care Paid time off RRSP match Tuition reimbursement Work from home
Job Type: Full-time

Pay: $22.15-$24.90 per hour

Benefits:

Dental care Employee assistance program Extended health care On-site parking Paid time off RRSP match Work from home
Experience:

Office: 2 years (preferred)
Work Location: Hybrid remote in Owen Sound, ON N4K 6N7

Application deadline: 2025-09-02