TD Description
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Department Overview
Every day is an adventure in TD Insurance\'s \'s Appraisal Centre of Excellence. You will find a group of colleagues coming together to service our customers in their time of need, with a mandate to provide technical expertise, leadership and best practices, to deliver high value services, with a consistent approach to Auto Appraisals across TD Insurance Claims and Vendor Management.
Your role within the Appraisal COE is essential to TDI\'s success, as our customers are at the center of everything we do.
Grow, learn and lead; beyond your day-to-day work, you\'ll be supported with professional development and encouraged to build an exciting career at TD. You\'ll help deliver a legendary experience to our business, our customers\' lives and our communities.
Job Requirements
The candidate must have direct experience either appraising auto damages or working in an auto body shop.
Possess (3+ years) technical knowledge of auto body work and mechanical repairs
Demonstrate superior interpersonal and communication skills and strong client focus
Maintain positive morale and demonstrate team spirit.
Ability to communicate effectively, both verbally and in writing, with internal and external clients.
Must demonstrate strong problem-solving skills, analytical skills and negotiation skills
Must have excellent organization and time management skills
Must be comfortable to work independently & within a team environment
Ability to adapt to change and new technology
College or Technical degree would be an asset
Completion of autobody industry accepted technical courses is an asset (continuation of education will be required)
Interprovincial Red seal Certification would be an asset
Valid Driver\'s License
Hours
35
The Field Appraiser role requires a flexible and adaptable employee who will be responsible for covering various territories and remaining flexible to travel anywhere in the Greater Toronto Area.
This position will enable the appraiser to leverage numerous processes for optimal coverage in the field and use their qualifications and technical skills to complete inspections and capture all appraisal details
Appraisal expertise includes writing estimates and reviewing photo-based estimates ensuring accuracy of the estimate.
Strong technical automotive experience required in collision repair
Ability to determine if a vehicle is repairable or should be deemed a total loss within compliance of the Ontario Ministry Branding requirements.
Write and or Review repair estimates and negotiates with repair shop(s) on proper repair methods and price for the client\'s vehicle/repairs.
Control expenditure to repair shops by following up promptly on further damage reported by the repair shop.
Completing total loss evaluations
Completes in person or virtual vehicle re-inspections uploaded by repair shops
Assists and cooperates with colleagues during busy periods.
Participates in various team and performance meetings.
Inclusiveness
At TD, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live and serve. If you require an accommodation for the recruitment/interview process (including alternate formats of materials, or accessible meeting rooms or other accommodation), please let us know and we will work with you to meet your needs.
Business Line
TD Insurance
Job Category - Primary
Insurance
Job Category(s)
Insurance
Job Family
Insurance Claims Management
Time Type
Full Time
Employment Type
Regular
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